Molly Gleason
Minnesota Weight Loss Clinic
Burnsville,MN
11
years of professional experience
Results-driven Sales Consultant, Weight Loss Coach, and Clinic Manager with over 7 years of expertise in consultative sales, client retention, and business growth within the health and wellness sector. Recognized for driving significant company growth that facilitated expansion into multiple markets, including San Diego, Madison, Salt Lake City, and Denver. Highly adept at managing high-volume workloads and multitasking in fast-paced environments, leveraging strong communication skills to enhance revenue and ensure client success.
Work History
Sales Consultant | Weight Loss Coach | Clinic Manager
6 Years 9 Months- Consistently achieved and maintained a 70–80% average sales conversion rate through consultative selling and personalized client solutions.
- Guided clients through customized weight loss programs, delivering exceptional support that increased client satisfaction, retention, and referral opportunities.
- Managed the full sales cycle, including lead engagement, consultations, follow-up communication, payment collection, and program enrollment.
- Processed payments and coordinated financing options through third-party lenders to improve accessibility and increase program participation.
- Maintained accurate client records, scheduled appointments, and ensured seamless workflow through timely data entry and CRM management.
- Developed personalized weight loss plans tailored to client needs and goals.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Cafe Supervisor
3 Years 11 Months- Supervised daily cafe operations, ensuring compliance with health and safety regulations.
- Trained and mentored new staff on customer service protocols and menu offerings.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Monitored quality control measures to maintain high standards of food and beverage service.
- Collaborated with management to develop new menu items based on customer feedback trends.
Education
High School Diploma
Skills
- Consultative Sales & Closing Techniques
- Client Retention & Relationship Management
- Customer Service Excellence
- Lead Generation & Lead Engagement
- Client Engagement & Coaching
- Revenue Growth & Business Development
- Payment Processing & Collections
- Third-Party Lender Coordination
- Scheduling & Calendar Management
- Data Entry & CRM Systems
- Conflict Resolution
- Cross-Functional Communication
- Team Leadership & Clinic Operations
- Multitasking & Attention to Detail
Timeline
Sales Consultant | Weight Loss Coach | Clinic Manager
Minnesota Weight Loss Clinic
09.2019 - CurrentRead More
Cafe Supervisor
Lifetime Athletic Club
10.2015 - 09.2019Read More
Shakopee High School
High School Diploma
Read More