Molly Head
Bouckville,NY
Summary
Dedicated and detail-oriented professional with over 8 years in animal care and 1.5 years of custodial experience. Seeking to advance career in Facilities at Colgate University. Excels in independent and team settings, valuing collaboration, communication, inclusivity, and sustainability. Motivated to learn, lead, and contribute to the Colgate University community.
Overview
9
9
years of professional experience
Work History
Custodian
Colgate University
02.2023 - Current
- - Maintain cleanliness and organization in various campus buildings and events
- - Ensure high standards of cleanliness through effective time management
- - Work proficiently both independently and in group settings
- - Foster positive relationships with students, faculty, and staff
- - Manage, order, and distribute supply inventory in specific buildings
- - Operate and maintain industrial cleaning equipment
- - Ensure proper disposal and separation of trash and recyclables
- - Recognize and report building maintenance issues
- - Train and mentor new employees
- - Familiar with campus emergency procedures and evacuation plans
Resort Kennel Attendant
Waterville Veterinary Clinic
12.2015 - 07.2024
- - Cleaned and sanitized kennels to promote healthy boarding conditions
- - Performed front desk duties including answering phones, processing payments, and booking reservations
- - Built relationships with clients and their pets
- - Monitored pets for signs of discomfort or illness
- - Assisted in training new staff and ensuring kennel health and safety procedures
- - Occasionally assisted in scheduling staff and finding appropriate coverage
Pet Stylist
PetSmart
New Hartford
10.2019 - 02.2023
- - Developed excellent customer service skills in grooming salon and at register
- - Maintained professional relationships with returning clients
- - Performed sanitation procedures between pets and in work areas
- - Managed time efficiently to create productive schedules
- - Collaborated effectively with team members and management
Education
Bachelor of Science - Animal Behavior
Utica University
Utica, NY12.2021
Skills
- - Flexibility and adaptability
- - Dependability and responsibility
- - Organization and time management
- - Attention to detail
- - Multitasking abilities
- - Effective communication
- - Positive leadership with an encouraging attitude
- - Proficient computer and technology skills
References
- Lorraine, Joseph, Concert Manager, ljoseph@colgate.edu, (315) 520-4054, Colgate University
- Megan, VanAuken, Assistant for Equipment, mmvanauken@colgate.edu, (315) 750-9144, Colgate University
- Mary, Santacroe, Former Hospital Manager, (315) 723-3264, Waterville Veterinary Clinic
Timeline
Custodian
Colgate University
02.2023 - Current
Pet Stylist
PetSmart
10.2019 - 02.2023
Resort Kennel Attendant
Waterville Veterinary Clinic
12.2015 - 07.2024
Bachelor of Science - Animal Behavior
Utica University
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