Molly Jeffords

• Greeted customers in a friendly and professional manner. Talked pleasantly with customers while taking orders and promoted positive image for business. Recorded customer orders and communicated clearly to confirm each order. Handled customer payments securely following cash handling protocols. Served orders to customers at windows, counters and tables. Completed daily and weekly cleaning schedules according to established standards. Cleaned food preparation areas, cooking surfaces, and utensils. Performed opening and closing duties, such as cleaning counters or restocking supplies. Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards. Followed all health and safety regulations when handling food. Assisted in training new employees on operations and customer service standards. Boosted customer satisfaction by quickly addressing and resolving complaints with food or service. Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Called balls, strikes, outs, and other plays as necessary during games. Ensured compliance with all applicable rules and regulations pertaining to umpiring. Resolved disputes between teams and players in an impartial manner. Monitored game play to ensure fair and safe competition. Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties. Communicated with team managers regarding any changes or updates in rules or regulations. Reacted to complex game situations quickly and effectively. Navigated difficult situations with direct communication and explanation of game rules. Adhered strictly to safety protocols while monitoring activities on the playing field. Maintained a professional demeanor at all times while working on the field.