Summary
Overview
Work History
Education
Skills
Timeline
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Molly Kelly

Chicago,IL

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

4
4
years of professional experience

Work History

Assistant Pool Manager

Alsip Park District
05.2024 - Current
  • Promoted a welcoming atmosphere for diverse populations through inclusive programming options tailored to different age groups and skill levels.
  • Facilitated lifeguard training sessions to ensure all staff members were properly certified and knowledgeable on safety protocols.
  • Enhanced swimmer safety by enforcing pool rules and monitoring guest behavior.
  • Increased operational efficiency by performing routine equipment checks and promptly reporting any issues or necessary repairs to management.
  • Assisted in the development of staff schedules for optimal coverage during peak hours.
  • Aided in the recruitment and selection of new staff members by conducting interviews, reviewing applications, and providing input on hiring decisions.
  • Contributed to an organized work environment by maintaining accurate records of daily attendance, incident reports, and maintenance logs.
  • Contributed to a high level of customer satisfaction by consistently enforcing facility policies related to cleanliness, safety, and appropriate behavior while on the premises.
  • Oversaw and managed lifeguard staff by monitoring attendance and performance.

Bar Manager

Baba Louie's
03.2022 - 05.2024
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative marketing initiatives and promotional events..
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.

After School Teacher

Green Bay Ymca
09.2020 - 04.2024
  • Improved student comprehension by utilizing varied teaching methods and adapting to individual learning styles.
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Enhanced student engagement by incorporating interactive activities and group projects into lesson plans.
  • Ensured a safe learning environment by enforcing appropriate safety guidelines during all activities.
  • Facilitated teamwork exercises among students, fostering collaboration skills and healthy peer relationships.
  • Provided homework assistance to students, resulting in increased understanding of subject matter and higher completion rates.

Education

Bachelor of Arts - Business Administration

Saint Norbert College
De Pere, WI
05.2023

Skills

  • Cost Control
  • Verbal and written communication
  • Customer Relationship Building
  • Supervisory Experience
  • Outgoing Personality
  • Training and mentoring
  • Task Prioritization
  • Problem-solving abilities
  • Time Management
  • Team Management
  • Task Delegation
  • Scheduling Coordination

Timeline

Assistant Pool Manager

Alsip Park District
05.2024 - Current

Bar Manager

Baba Louie's
03.2022 - 05.2024

After School Teacher

Green Bay Ymca
09.2020 - 04.2024

Bachelor of Arts - Business Administration

Saint Norbert College

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Molly Kelly