Molly Lamb
Gulf Breeze,FL
Summary
Hardworking and driven sales professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
Work History
Promotional Brand Ambassador
Self-employeed
Gulf Breeze, FL
05.2023 - Current
- Worked with talent agencies and marketing companies (IZON, Michele & Group, DMEO, VSP, Linking Events) partnered with top brands: KIA, Titos, Shein, Anheuser Busch, Guiness, and numerous other alcohol brands.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Functional Kinesiology Teacher Assistant
University Of West Florida
Pensacola Florida
01.2024 - Current
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Administered student practical exams to provided student with a grade and clear feedback regarding their performance.
Catering Sales and Marketing Manager
Cyd's Catering
Des Moines, IA
02.2020 - Current
- Crafted new website March 2020 to overcome economical obstacles of Covid-19 pandemic by advertising and selling products with enticing verbiage through Square Space.
- Professionally socializes with high profile individuals (i.e. Governor Kim Reynolds, Terry Branstad, etc.) constituting quality in company's customer service.
- Increased event bookings by developing and implementing effective catering sales strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Organizes personal and professional calendars, including reminders for upcoming meetings and events, guaranteeing punctuality and preparedness.
- Critically assesses catering experiences to properly adjust company’s contract policies to avoid reoccurrence in future instances.
- Meticulously notes all authoritative expectations in order to perfect company output (proposals and client contracts, social media posts, website formatting, etc.)
- Maintains knowledge of current events to strategically promote company on social media and update company websites reflecting current inflation rates and social trends.
Customer Service Desk Associate
Walmart
03.2018 - 10.2019
- Embraces knowledge with friendly and kind nature to approach customers and fellow co-workers to define a healthy work environment and positively represent the company.
- Thoroughly understands the protocol and it’s purpose, executing it at all times to protect the corporation from potential losses.
- Masters functions of the Walmart customer service technology to provide quality customer assistance efficiently, keeping lines to a minimum and meeting customer service goals.
Costumed Character Performer
Story Book Adventures of Iowa
07.2016 - 07.2018
- Incorporates positive messages and displays respectable actions while interacting with children to exemplify and encourage strong character.
- Entertains audience with adaptable social skills to appropriately address the spectrum of children personalities.
- Participates in volunteer events to support raising awareness for numerous foundations and organizations by appealing to families and children with character performing skills and musical abilities.
Swimming Instructor & Lifeguard
Young Men's Christian Association, YMCA
10.2019 - 03.2020
- Continually expanded knowledge and expertise on latest learning trends and programs to keep class fresh and interesting to the pertaining age groups.
- Cultivated safe working environment for members, guests and staff, responding to emergency situations via first aid deployment and crisis management skills.
- Indefinitely prepared to administer basic life support in emergency situations and provide CPR to stabilize individuals prior to ambulance arrival.
Server
Cyd's Catering
Des Moines, IA
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Aesthetically arranges food and catering supplies to fit customer's occasion, characterizing its upscale value and visually appealing to guests.
- Served food and beverages promptly with focused attention to customer needs.
- Immediately recognizes the demand for problem solving in urgent situations, and executes a resolution honorable to company standards.
- Unloads catering vans containing heavy and fragile equipment using proper moving equipment to transport catering supplies in all locations and their authenticity.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Exercise Science
The University of West Florida
Pensacola, FL11.2024
Some College (No Degree) - Biology Bachelors of Science
Saint Ambrose University
Davenport, IASome College (No Degree) -
Des Moines Area Community College
Ankeny, IAHigh School Diploma -
Dallas Center-Grimes High School
Grimes, IA06.2020
Skills
Energetic with a positive attitude and professional, polished presentation
Team Collaboration and Leadership
Medical & Sports Medicine related course background and training
Structural organization, time-management for scheduling purposes, and efficiency Multi-Tasking
Technologically Savvy and familiarity with various software
Customer service-oriented verbal and written communication
Attentive to details and company principles
Timeline
Functional Kinesiology Teacher Assistant
University Of West Florida
01.2024 - Current
Promotional Brand Ambassador
Self-employeed
05.2023 - Current
Catering Sales and Marketing Manager
Cyd's Catering
02.2020 - Current
Server
Cyd's Catering
02.2020 - Current
Swimming Instructor & Lifeguard
Young Men's Christian Association, YMCA
10.2019 - 03.2020
Customer Service Desk Associate
Walmart
03.2018 - 10.2019
Costumed Character Performer
Story Book Adventures of Iowa
07.2016 - 07.2018
Bachelor of Science - Exercise Science
The University of West Florida
Some College (No Degree) - Biology Bachelors of Science
Saint Ambrose University
Some College (No Degree) -
Des Moines Area Community College
High School Diploma -
Dallas Center-Grimes High School