Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Bryson Lancour

Escanaba,Michigan

Summary

Dynamic and customer-focused professional with extensive experience at Sweetgrass Golf Club. Proven ability to enhance guest experiences through exceptional service and efficient management of reservations. Skilled in multitasking and team collaboration, with a strong command of hospitality systems and a commitment to maintaining high standards in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Golf Host

Sweetgrass Golf Club
01.2024 - 09.2025
  • Greeted guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize turnover and guest flow.
  • Provided detailed customer service standards and club policies.
  • Collaborated with golfers and coordinating courses to provide an efficient, enjoyable experience.
  • Secured packages reserving teetimes at multiple courses.

Pro Shop Attendant

Sweetgrass Golf Club
05.2023 - 08.2024
  • Assisted customers with product selection and scheduled teetimes.
  • Maintained inventory accuracy through regular stock checks and organized merchandise displays.
  • Operated point-of-sale systems efficiently, processing transactions and handling customer inquiries.


Golf Cart Attendant

Sweetgrass Golf Club
05.2021 - 08.2024
  • Assisted guests with golf cart rentals, ensuring smooth and efficient service.
  • Maintained cleanliness and organization of golf carts, enhancing guest experience.
  • Provided directions and information about the course layout to visitors.
  • Monitored cart availability and coordinated returns to minimize wait times.

Education

Associate of Arts - Golf Professional

PGM Associate Program
Online
05-2027

High School Diploma -

Escanaba Senior High School
Escanaba
05-2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Efficient with golf resort and hospitality systems

Accomplishments

All Conference First Team for Golf freshman, sophomore and junior year.


GNC Conference Player of the Year for golf senior year.



Interests

I enjoy golfing, traveling, cooking and am a sports enthusiast

Timeline

Golf Host

Sweetgrass Golf Club
01.2024 - 09.2025

Pro Shop Attendant

Sweetgrass Golf Club
05.2023 - 08.2024

Golf Cart Attendant

Sweetgrass Golf Club
05.2021 - 08.2024

Associate of Arts - Golf Professional

PGM Associate Program

High School Diploma -

Escanaba Senior High School

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