Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
ACE Certified Personal Trainer
Active Life Fitness Center
02.2021 - 10.2023
Designed personalized workout training programs for clients based on their fitness goals while providing guidance and motivation to clients during sessions.
Instructed group fitness classes including yoga, Pilates, spinning, circuit training, and strength training.
Performed administrative duties such as scheduling appointments, collecting payments, ordering supplies. Assisted with marketing activities including developing promotional materials and attending community events to grow customer base.
Studied multiple programs to provide health education, wellness and fitness program development to clients.
Store Manager
Providence Forge Hardware Store
06.2015 - 03.2021
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Developed an implemented strategies to increase customer satisfaction and loyalty.
Managed vendor relationships by negotiating, reviewing, and signing contracts on behalf of the business while ensuring timely delivery of goods and services.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Manager
Jab's Grille
01.2014 - 06.2015
Managed service staff to ensure customer satisfaction and compliance with not only company policies, but health and safety regulations, as well.
Created employee work schedules to keep shifts properly staffed.
Maintained records of food inventory, supplies, and equipment.
Developed in implemented standard operating procedures for food service staff.
Manager, Bartender, Server
Cul's Courthouse Grille
02.2009 - 01.2014
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Improved marketing to attract new customers and promote business.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma - Marketing
Charles City High School
Charles City, VA
06.2001
Skills
Fitness Instruction
Strength Training
Fitness Program Development
Highly Reliable
Wine and Liquor Knowledge
Beverage Preparation
Dining Room Management
Timeline
ACE Certified Personal Trainer
Active Life Fitness Center
02.2021 - 10.2023
Store Manager
Providence Forge Hardware Store
06.2015 - 03.2021
Manager
Jab's Grille
01.2014 - 06.2015
Manager, Bartender, Server
Cul's Courthouse Grille
02.2009 - 01.2014
High School Diploma - Marketing
Charles City High School
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