Molly List
Wadsworth
Summary
Dynamic and results-driven professional with experience as a Junior Shift Supervisor at NY Bagel Deli, excelling in customer service and employee training. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Strong interpersonal skills and attention to detail fostered repeat business and a positive dining experience.
Overview
4
4
years of professional experience
Work History
Junior Shift Supervisor
NY Bagel Deli
10.2023 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new staff on operational procedures and customer service techniques.
- Maintained cleanliness and organization of work areas to uphold health regulations.
- Developed strong relationships with customers by providing excellent service, resulting in repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Head Hostess
The Farmer's Table
06.2021 - 10.2023
- Managed guest seating and flow to optimize dining experience.
- Coordinated with kitchen and waitstaff to ensure timely service delivery.
- Utilized reservation management systems to track guest bookings efficiently.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelor of Science - Health Sciences
The Ohio State University
Columbus, OH05-2028
High School Diploma -
Wadsworth High School
Wadsworth, OH05-2024
Skills
- Delegation techniques
- Punctual and reliable
- Interpersonal skills
- Shift leadership
- Customer service
- Attention to detail
- Multitasking Abilities
- Reliability
- Store maintenance
- Employee training
Timeline
Junior Shift Supervisor
NY Bagel Deli
10.2023 - Current
Head Hostess
The Farmer's Table
06.2021 - 10.2023
Bachelor of Science - Health Sciences
The Ohio State University
High School Diploma -
Wadsworth High School
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