Molly Macdonald
Howell,MI
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
10
10
years of professional experience
Work History
Cashier
Meijer
Howell, MI
03.2023 - 02.2026
- Trained new cashiers on systems and customer interaction best practices, enhancing team performance.
- Mentored junior cashiers, fostering a collaborative environment and enhancing team cohesion and morale.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Performed returns, lottery transactions, and Western Union Services
Romance Specialist
Lover's Lane
Howell, MI
06.2022 - 01.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems for accurate transaction processing and cash handling.
- Maintained merchandise displays to ensure visual appeal and compliance with store standards.
- Greeted customers and helped with product questions, selections, and purchases.
Mobile Expert
T-Mobile
New Hudson, MI
03.2022 - 05.2022
- Assisted customers in making informed purchasing decisions based on their needs.
- Adapted quickly to product knowledge updates and market changes for better sales performance.
- Troubleshot problems for callers and helped independently resolve common issues.
- Quickly and accurately set up nee phones for customers
Cashier
Target
Brighton, MI
11.2020 - 02.2022
- Handled customer inquiries and resolved issues promptly and courteously.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked as a Starbucks Barista as well
Cashier
Meijer
Howell, MI
05.2019 - 08.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information on products and services.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and debit transactions while ensuring compliance with cash handling procedures.
- Third shift duties including cleaning, stocking, pushing carts.
Restaurant Busser
Mourad’s Grill
Howell, MI
11.2016 - 08.2018
- Cleaned and organized dining area to maintain high standards of cleanliness and ambiance.
- Assisted servers by delivering food and beverages promptly, enhancing guest satisfaction.
- Set up and cleared tables efficiently for seamless dining experiences.
- Monitored inventory levels of utensils and supplies, ensuring adequate stock for operations.
Service and Food Champion
Taco Bell
Howell, MI
05.2016 - 11.2016
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Prepared food items consistently according to safety and quality standards.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted in training new team members on service protocols and food preparation techniques.
Education
High School Diploma -
Howell High School
Howell05.2018
Skills
I have been told I have great people skills, overall amazing attitude, and I’m a really good problem solver
Timeline
Cashier
Meijer
03.2023 - 02.2026
Romance Specialist
Lover's Lane
06.2022 - 01.2023
Mobile Expert
T-Mobile
03.2022 - 05.2022
Cashier
Target
11.2020 - 02.2022
Cashier
Meijer
05.2019 - 08.2020
Restaurant Busser
Mourad’s Grill
11.2016 - 08.2018
Service and Food Champion
Taco Bell
05.2016 - 11.2016
High School Diploma -
Howell High School