Molly McFall
Columbus,OH
Summary
Experienced with community outreach and client support. Utilizes effective communication and empathy to assist diverse populations. Knowledge of social work principles and practices with focus on community impact.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
Roosterswings
Columbus, OH
09.2023 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
Waitress/ Trainer
Scrambler Marie's
Columbus, USA
07.2005 - 08.2023
- Responsible for food service and training of new staff as well as supervising current employees
- Answered phones and worked to resolve customer concerns/complaints
- Responsible for opening/closing store as scheduled by store manager
- Up sell products to customers
- Liable for personal cashier and money handling
- Responsible for serving numerous customers on a daily basis
Licensed Esthetician
Brazilian Beauty Studio
Columbus, USA
06.2021 - 02.2022
- Responsible for scheduling, rebooking and checking out clients
- Stay current on state board policies and procedures
- Proficient in full body waxing, ultrasonic facials, peels, body contouring, lash lifts and brow lamination
- Responsible for cleanliness of studio
Licensed Esthetician
Opal Waxing
Chesapeake, USA
08.2020 - 05.2021
- Performed a variety of wax services for clients
- Responsible for educating clients on pre and post wax care
- Responsible for staying current on policies, rules and regulations
- Average 20 clients per day
Owner/Operator
Studio on Lazelle
Columbus, USA
06.2017 - 10.2019
- Ran and rented space at a salon to perform esthetic services and sell retail
- Responsible for all marketing and book keeping
- Responsible for inventory based upon supply and demand
- Adhere to Ohio State Board of Cosmetology policies and procedures
Wax Specialist
Waxxpot
Gahanna, USA
05.2016 - 06.2017
- Responsible for maintaining up to date knowledge on the waxing and beauty industry
- Adhere to company rules and regulations
- Aim and rigorously attempt to gain and maintain a 70% rebook rate
- Ensure compliance with the Ohio State Board of Cosmetology
Patient Registrar
OhioHealth
Dublin, USA
10.2014 - 10.2015
- Familiarize myself with new and existing insurances
- Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Assisted in scheduling appointments, registering patients, and verifying insurance benefits.
- Collected co-payments from patients at time of service or scheduled payment plans when necessary.
Education
Social Work
Columbus State Community College
Columbus, OH08-2027
Esthetician License - Esthetics
Aveda Institute Columbus
Columbus, OH04-2016
High School Diploma -
Thomas Worthington High School
Worthington, OH06-2009
Skills
- Strong interpersonal skills
- Adaptability and flexibility
- Verbal and written communication
- Empathy and compassion
- Community engagement
- Community outreach
- Strong work ethic
- Active listening
Certification
Esthetician License
Timeline
Server
Roosterswings
09.2023 - Current
Licensed Esthetician
Brazilian Beauty Studio
06.2021 - 02.2022
Licensed Esthetician
Opal Waxing
08.2020 - 05.2021
Owner/Operator
Studio on Lazelle
06.2017 - 10.2019
Wax Specialist
Waxxpot
05.2016 - 06.2017
Patient Registrar
OhioHealth
10.2014 - 10.2015
Waitress/ Trainer
Scrambler Marie's
07.2005 - 08.2023
Esthetician License - Esthetics
Aveda Institute Columbus
High School Diploma -
Thomas Worthington High School
Social Work
Columbus State Community College
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Licensed Esthetician