Dedicated volunteer receptionist at Our Blood Institute, known for exceptional customer service and relationship building. Demonstrated strong organizational skills and a positive attitude, ensuring a welcoming environment for donors. Adaptable and reliable, I effectively managed inquiries and enhanced donor experiences, contributing to a smooth donation process.
As a volunteer receptionist at a local blood bank, I was responsible for answering phone calls and directing inquiries, keeping the front area clean and welcoming, assisting blood donors with check-in, and helping them get snacks and prepare for their donation. I provided friendly support to ensure a smooth and comfortable experience for all donors.