Molly Miller

• Led cross-functional collaboration with product, marketing, engineering, and support teams to ensure seamless product launches, driving on-time delivery and alignment across departments.
• Developed and managed detailed launch briefs, providing clear communication on timelines, goals, and roles to ensure alignment and that the launch process ran smoothly.
• Crafted and coordinated internal and external communications for product launches, ensuring clarity, consistency, and engagement across all platforms.
• Managed the company's community newsletter, creating compelling content that drove engagement, kept the community informed, and highlighted key updates.
• Tracked post-launch feedback, identifying actionable insights for continuous product improvement and optimizing future launches.

• Enforced company policies, answered coworkers' questions and trained new personnel
• Served as liaison between certain departments to implement new improvement plans and changes
• Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.

• Taught English as a Foreign Language for 25-30 hours weekly and facilitated 2 weekly English Club sessions with 26 participants
• Co-planned English lessons with 4 host country professionals
• Coordinated workshops on self-esteem, leadership skills, gender equality, and learning English as a second language, as well as guided 'Rainbow Days' courses to promote healthy lifestyles for at-risk youth, with specific focus on: coping, peer pressure, respect, goal setting, and drug prevention

• Created safe and inclusive classroom environment to promote positive learning experience for youth with diverse backgrounds
• Developed language acquisition curriculum based in speaking, reading, writing and auditory understanding of Spanish
• Assessed student performance, behavior and social development and devised improvement strategies for struggling children