Molly O'Grady
Latham,NY
Summary
Proven performer with a strong work ethic and exceptional multitasking ability, honed at On The Farm. Excelled in fostering customer relationships and enhancing team efficiency by streamlining operations. Demonstrated adaptability by mastering diverse tasks, from customer service to maintaining critical equipment, significantly contributing to a positive customer experience and workplace harmony. Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
3
3
years of professional experience
Work History
General Staff
On The Farm
04.2021 - Current
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Provided guidance and support to junior staff members in achieving performance goals.
- Offered samples of new ice cream flavors to customers.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Read food order slips or received verbal instructions to properly prepare and cook food.
Education
No Degree - Individual Studies
Hudson Valley Community College
Troy, NYBachelor of Science - Nursing
The Sage Colleges
Troy, NY12.2026
High School Diploma -
Shaker High School
Latham, NY06.2022
Skills
- Multitasking ability
- Verbal and written communication
- Relationship Building
- Strong Work Ethic
- Cleaning and organization
- Adaptability and Flexibility
- Critical Thinking
Timeline
General Staff
On The Farm
04.2021 - Current
No Degree - Individual Studies
Hudson Valley Community College
Bachelor of Science - Nursing
The Sage Colleges
High School Diploma -
Shaker High School
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