Molly Pampo
Mandeville,LA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Food and Beverage Server
The Greystone
Mandeville , LA
03.2023 - 07.2023
- Suggested food and beverage items to customers based on their preferences.
- Checked back with guests to ensure satisfaction with their meals.
- Assisted other servers as needed during peak periods or when short-staffed.
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
- Set up banquet rooms for special events such as weddings or corporate functions.
Cashier
Chick-fil-A
Mandeville, LA
03.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Lakeshore High School
Mandeville, LA05-2023
Some College (No Degree) - Interior Design
Louisiana State University And A&M College
Baton Rouge, LASkills
- Guest service
- Food Running
- Sales strategy
- Guest satisfaction
Affiliations
- Designing interior spaces
- Dancer
References
References available upon request.
Timeline
Food and Beverage Server
The Greystone
03.2023 - 07.2023
Cashier
Chick-fil-A
03.2022 - 01.2023
High School Diploma -
Lakeshore High School
Some College (No Degree) - Interior Design
Louisiana State University And A&M College
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