Accomplished Professional dedicated to continuous process improvement in complex growing businesses and competitive landscapes in the Fashion Industry. Extremely results focused advanced problem solving skills and a strong work ethic. Organized, detail-oriented, and resourceful with strong communication, planning, and leadership abilities. Strengths include public speaking and presentation planing, staff development, bottom-line cost reductions, program management, and logistics coordination
Work History
VP, PMO, Consulting, & Customer Success
7 Years 9 Months
Computer Generated Solutions, CGS | 02.2019 - Current
Directed operational strategy across client services and delivery teams to improve execution and consistency.
Aligned business objectives with workforce, process, and platform priorities to support scalable growth.
Oversaw forecasting, and resource planning to maintain delivery standards.
Partnered with executives to identify efficiency opportunities and implement process improvements.
Managed client relationships and escalations to resolve issues and protect service commitments.
Guided teams through digital transformation efforts using automation and data-driven process design.
Coached managers and staff to build accountability, improve productivity, and sustain operational results.
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the completion of over 500 projects for apparel, accessories, and footwear clients.
Leveraged technology to automate workflows and streamline processes, resulting in 20% increased productivity across consulting services.
Built talent onboarding programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Delivered strong financial performance despite challenging economic conditions by redeployment of resources throughout all aspects of business operations.
Provided strong leadership to enhance team productivity and morale.
Held monthly town hall meetings to communication business plans and progress across the organization.
Represented organization at client conferences and events in presenter roles.
Cultivated company-wide culture of communication, innovation and collaboration.
Vice President Demand Management & Operations
Ellery Homestyles | Jul 2016 - 02.2019
Established department control procedures for forecasting strategies and cash flow projections
Oversee daily operations required to manage $225M of B&M & Ecommerce inventory
Prepared & executed operational objectives, work plans, and delegated assignments to department staff for implementation of demand planning software
Generate high level analytical analyses summarizing POS, AWS, and sales data, pinpointing future trends, product seasonality, and event data
Adjusted procedures for greige procurement to maximize department effectiveness and minimize product leadtimes
Attend customer meetings to address client planning strategies and inventory challenges
Review excess & aged stock, working cross functionally with sales to create action plans for reduction and resolution
Director of Process Improvement
1 Year 10 Months
Ellery Homestyles | 08.2014 - 06.2016
Spearheaded cross-functional initiative to achieve $1 million increase in closeout sales
Mentored staff to ensure smooth re-launch of major SOP's within warehouse and distribution center
Created new revenue streams by revising vendor agreement, and forming a compliance fee schedule and volume rebate program
Developed and rolled out new policies for conversion and inventory transfers
Implemented innovative reporting programs to increase visibility and reduce overhead
Director of Product Development
2 Years
Ellery Homestyles | 09.2012 - 09.2014
Increased efficiency and strengthened company's business by leading implementation of PLM
software
Partnered with sales department to consistently produce effective customer revenue strategies
Negotiated strategies relative to product costs, terms and return issues
Improved profitability by creating import and sourcing initiatives, assessing product offerings for
expansion opportunities, and managing pricing decisions
Managed vendor performance to maximize profitability and achieve financial objectives
Supervised the design staff through product creation and release.
Senior Product Development Coordinator
2 Years 4 Months
Ellery Homestyles | 05.2010 - 09.2012
Led the development of new internal department, including hiring and training of staff and developing
departmental policies
Facilitated cost savings by negotiating with vendors on availability, product specifications,
distribution, delivery deadlines and price
Routinely exceeded cost and aesthetic goals for seasonal market lines
Collaborated with creative team to improve designs and achieve margin goals
Developed partnerships with internal groups such as packaging, visual and e-commerce
Regularly assessed the competitive landscape to identify potential areas of improvement.
Assistant Designer
Ellery Homestyles | May 2008 - May 2010
Partnered with internal departments and external vendors to bring successful lines to market
Worked directly with customers to produce trend right designs.
Refined merchandising and flow strategies based on current data, trends and forecasts
Improved category depth and breadth by developing new seasonal merchandise offerings
Coordinated the design process for multiple brands from concept sketches through production
Traveled to store locations to review product mix, obtain feedback and share information
Education
Bachelor of Science - Fashion Merchandising, Minor In Marketing
Kent State University | Kent, Ohio | 2008
Skills
Project Management
Process Improvement
Business Analysis
Cost Reduction Strategies
Effective Leader
Exceptional Interpersonal Communication
Staff Training/Development
Deadline Driven
Accomplishments
Spearheaded larges services organization PMO, managing over 100+ project annually
Merged regional consulting groups to single global operations, achieving revenue targets YOY
Led $.5 million PLM software implementation and $3 million office renovation, both projects executed on time and under budget.
Created innovative reporting tool for operational transparency and cost savings of $.4M annually
Increased productivity by 30% within warehouse and distribution center through staff training and implementation of newly created vendor guide
Built numerous company SOP's creating a standard for employee onboarding and establishing measurables for a growing company
2017 Avercast Crystal Ball Award Winner
2025 President's Club Award Winner
Affiliations
CSCMP Member 2018
Volunteer Referral Center, Board of Directors 2017
VRC, Young Professional Committee, Co-Chair & Member 2011-2017
Kent State University Alumni Association, Area Representative 2010-2016
New York Road Runners, Member & Marathon Qualifier 2012-2014
Toastmasters, Member 2010-2012
Certification
Cognitive Project Management in AI (CPMAI) v7, Project Management Institute
Certification in Organizational Transformation, Project Management Institute
Project Management Professional, Project Management Institute
Business Certificate, Product Development Manager, Fashion Institute of Technology
Microsoft Specialist Excel 2013, Microsoft
Continuing Education: GenAI for Project Managers (various courses, Project Management Institute, Fred Pryor Career Seminar Training relevant courses in Leadership, Management, Project Management, Training, Finance, and Human Resources
Timeline
VP, PMO, Consulting, & Customer Success
Computer Generated Solutions, CGS
02.2019 - CurrentRead More
Director of Process Improvement
Ellery Homestyles
08.2014 - 06.2016Read More
Director of Product Development
Ellery Homestyles
09.2012 - 09.2014Read More
Senior Product Development Coordinator
Ellery Homestyles
05.2010 - 09.2012Read More
Kent State University
Bachelor of Science from Fashion Merchandising, Minor In Marketing
Read More
Vice President Demand Management & Operations
Ellery Homestyles
Jul 2016 - 02.2019Read More
Assistant Designer
Ellery Homestyles
May 2008 - May 2010Read More
Relevant Skills
ServiceNow, Salesforce, Lucidchart, Microsoft Office Suite: Advanced Copilot, Excel, and Power Point, Showcase Query, VAI ERP Systems, ConceptDraw Mindmap, Project, Draw Pro, NGC PLM, Blue Cherry PLM & CSC Product Suites, Avercast Business Forecasting and Supply Planning Systems