Terry Hovis
Saint Augustine,FL
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
VP of Customer Success
Cantaloupe Inc
11.2007 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
General Manager
Corporate Services Group
03.1992 - 10.2007
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Science - Business Administration And Accounting
Central Carolina Technical College
Sanford, NC01.1990
Skills
- Organizational Development
- Operations Management
- Corporate Communications
- Digital Transformation
- Strategic Planning
- Project Management
- Operational management
- Growth planning
- Policy Development
- Procedure Implementation
- Process Improvements
- People and Culture
Certification
NAMA Certified Executive10
Timeline
VP of Customer Success
Cantaloupe Inc
11.2007 - Current
General Manager
Corporate Services Group
03.1992 - 10.2007
Associate of Science - Business Administration And Accounting
Central Carolina Technical College
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