Molly Rondeau
Springfield,VA
Summary
- Junior Psychology major at Longwood University (3.97 GPA) with minors in Social Work and Health Education
- Experienced in training employees and creating training plans, as well as creating weekly employee schedule.
- Creating and implementing structured plans to support developmental milestones in children ages 4 months to 12 years
- Marketing and outreach experience, including managing content creation for social media, coordinating community events, and supporting brand engagement
- Strong customer service and retention background, known for building trusting relationships with clients, families, and coworkers. Experience tracking customer conversion and retention rates.
- Demonstrated leadership as camp counselor, providing compassionate care to individuals with physical and intellectual disabilities (e.g., cerebral palsy, Down syndrome, autism, seizure disorders)
- Skilled in daily living support, including toileting, personal care, mobility assistance, and emotional support for individuals in high-stress environments
- Proven ability to thrive in fast-paced, team-oriented settings, taking initiative and exceeding expectations
- Certified in Wilderness First Aid and CPR, with authorization to work in the U.S.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Program Director/Lead Instructor
The Little Gym of Arlington
01.2022 - 08.2025
- Ensure customer experience is up to quality standards.
- Market program and sell program via inquiries and incoming customers.
- Collect and photograph content for social media marketing.
- Assist program director in creating and implementing marketing strategies.
- Assist Program director in creating programming to ensure program quality and enrich member experience.
- Reach out to inquiring customers to market program.
- Track conversion rates of incoming to retained customers and develop strategies to maintain returning customers.
- Create training plans and schedules of new and existing employees
- Plan Birthday parties
- Engaged Children in classes to develop gymnastics skills
- Lead classes and help develop motel or skills as well as Math, Language , and social skills in kids age 4 months-12 years.
- Lead camps, encouraging love of Gymnastics and Arts in craft for kids age 3-10
- Lead Grade school classes perfecting basics and moving into high level skills to prepare for gymnastics and opportunities beyond The Little Gym. coached around the skill level of 1-4 USAG
Mental Health Intake Volunteer
Camp Kesem
01.2025 - 06.2025
- Evaluate campers camp applications and reach out to families to assess campers mental state.
- Create and write up plans for on site employees to properly prepare and assist in campers mental health.
Lead Instructor
The Little Gym of Fairfax
03.2024 - 08.2024
- Taught Children ages 4 months to 12 years a gymnastics-based program focused on helping them hit developmental milestones based on a curriculum by the American Academy of Pediatrics.
- Taught parents ways to aid in their child’s development. Taught children up to USAG level 5.
- Teach ballet, tap, and jazz to preschool aged students.
Camp Counselor
Camp Tuolumne Trails
05.2023 - 08.2023
- Worked with campers ranging in age from 7-80 years old in a camp specialized for people with disabilities.
- Lead campers in daily schedule ensuring everyone remains safe and daily needs are met.
- Provided care and supervision of campers.
- Assist in the personal care needs of the campers: dressing, bathing, toileting, grooming, feeding, lifting and transferring.
- Provide necessary aid based on campers disabilities and needs (watch and aid in seizure care, provide one to one care for individuals with autism, cerebral palsy, down syndrome, and mobility disabilities.)
Manager
Capitol Snow
04.2019 - 08.2021
- Ensure customers receive quality service and product.
- Make and serve shaved ice to customers
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Completed daily sales reports and analyzed metrics to identify trends.
Education
Bachelor of Science - Psychology
Longwood University
Farmville, VA06-2027
High School Diploma -
West Springfield High School
Springfield, VA06.2021
Skills
- Customer service and marketing experience
- Attention to detail
- Schedule planning
- Training and creating training programs
- Social media and marketing experience
- Problem-solving
- Time management
- Coaching
- Leadership
- Flexible
- Critical thinking
- Communication
- Organization
- Issue and conflict resolution
- Ballet
- Gymnastics
- Cheer
- Dance
- Childcare
Certification
- Driver's License October 2019 to December 2026
- First Aid Certification June 2023 to June 2024
- CPR Certification June 2017 to June 2019
Timeline
Mental Health Intake Volunteer
Camp Kesem
01.2025 - 06.2025
Lead Instructor
The Little Gym of Fairfax
03.2024 - 08.2024
Camp Counselor
Camp Tuolumne Trails
05.2023 - 08.2023
Assistant Program Director/Lead Instructor
The Little Gym of Arlington
01.2022 - 08.2025
Manager
Capitol Snow
04.2019 - 08.2021
Bachelor of Science - Psychology
Longwood University
High School Diploma -
West Springfield High School
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