Michael S. Whitlinger
Revere
Summary
Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
10
10
years of professional experience
Work History
Program Director/Instructor
Premier Martial Arts
Swampscott, MA
03.2021 - Current
- Spearheaded growth of school from 0 to 170 students
- Developed and implemented social media campaigns while managing all aspects of marketing events for business growth.
- Drove monthly profitability growth, achieving an average increase of 6%.
- Grew business’ A/R from $0 to $20,000/month
- Cultivated and sustained partnerships with local schools and businesses.
- Organized and managed event logistics with local venues for gatherings exceeding 200 attendees.
- Oversaw comprehensive management of customer service relationships and inventory systems.
- Recognized as a nominee for Greater Lynn Chamber of Commerce's Rookie of the Year Award.
Management Assistant
Enterprise Rent-A-Car
Gloucester & Danvers, MA
06.2019 - 03.2021
- Assisted in daily operations of flagship office. Supported management of front-end and back-end business functions.
- Recognized by management as top performer in Boston area in sales and retail upgrades
- Cultivated and enhanced strategic partnerships with local dealerships and body shops.
- Drove business growth for branch by 6.8% in July 2019.
- Drove office performance to achieve top ranking in the area during June and July 2019.
- Trained new employees to help them build strong management & sales skills
- Coordinated pickups of customers, servicing of fleet vehicles & branch reservation scheduling
- Committed to excellence in the four core areas: employee development, customer service, growth, & profitability
Sales Associate
The Walking Company
Burlington, MA
10.2018 - 05.2019
- Help customers find the right fitting shoe for them
- Scan customer’s feet to determine foot type
- Provide quality customer service and answer questions
- Unpack and log order shipments
Corliss Landscape & Irrigation
Ipswich, MA
04.2018 - 09.2018
- Worked as part of a team on numerous large-scale landscaping projects throughout North Shore.
- Maintained company’s standard for delivering high-quality service & communicating professionally with homeowners.
Sales Representative/Assistant Manager
Vector Marketing Corporation
Danvers, MA
08.2016 - 01.2018
- Formulated and executed a strategic plan for effective cold-calling and direct sales of cutlery products.
- Achieved $23k in personal sales, earning recognition from management.
- Organized personal schedule and mastered time management techniques.
- Facilitated referral generation to support lead acquisition efforts. Created networks to enhance outreach and engagement. Assisted in building relationships to drive new business opportunities.
- Mentored and directed new sales representatives to achieve sales targets.
- Assisted in recruiting new sales representatives through online platforms and in-person interviews. Supported hiring process by coordinating candidate evaluations and scheduling interviews. Facilitated onboarding for new hires to ensure smooth integration into the team.
Education
Bachelor of Science - Business Administration
University of Massachusetts Lowell
Lowell, MA05.2019
Associate of Arts - Business Administration
North Shore Community College
Danvers, MA05.2017
Skills
- Digital marketing through social platforms
- Diverse sales experience across sectors
- Skilled in team and budget management
- Building strong customer relationships
- Salesforce Sales Cloud expertise
Accomplishments
- Used Microsoft Excel to develop inventory tracking & revenue metrics spreadsheets.
Timeline
Program Director/Instructor
Premier Martial Arts
03.2021 - Current
Management Assistant
Enterprise Rent-A-Car
06.2019 - 03.2021
Sales Associate
The Walking Company
10.2018 - 05.2019
Corliss Landscape & Irrigation
04.2018 - 09.2018
Sales Representative/Assistant Manager
Vector Marketing Corporation
08.2016 - 01.2018
Associate of Arts - Business Administration
North Shore Community College
Bachelor of Science - Business Administration
University of Massachusetts Lowell