Front Desk Clerk
Holiday Inn Express Hotel
Bradford, PA
2015 - 2020
- Greeted and checked in guests, ensuring smooth arrival experience.
- Managed reservations using hotel management software to optimize occupancy rates.
- Assisted guests with inquiries, providing information on local attractions and services.
- Handled billing and payment processing, maintaining accuracy in transactions.
- Conducted nightly audits of front desk operations to ensure compliance with hotel policies.