Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Scanlon

Bradford,PA

Summary

Compassionate professional with strong guest relations skills. Known for efficient multitasking and attention to detail.

Overview

2025
2025
years of professional experience

Work History

Breakfast Attendant

Holiday Inn Hotel
Bradford, PA
2022 - 02.2025
  • Prepared and presented breakfast items to ensure quality and freshness.
  • Maintained cleanliness and organization of dining area for guest satisfaction.
  • Monitored inventory levels of food and supplies, reporting needs promptly.

Front Desk Clerk

Holiday Inn Express Hotel
Bradford, PA
2015 - 2020
  • Greeted and checked in guests, ensuring smooth arrival experience.
  • Managed reservations using hotel management software to optimize occupancy rates.
  • Assisted guests with inquiries, providing information on local attractions and services.
  • Handled billing and payment processing, maintaining accuracy in transactions.
  • Conducted nightly audits of front desk operations to ensure compliance with hotel policies.

Customer Service Representative

The Connection
Olean, NY
05.2015 - 2016
  • Managed customer accounts, ensuring timely updates and effective resolution of issues.
  • Responded to customer requests for products, services, and company information.

Hotel Manager

Comfort Inn & Suites
Bradford, PA
2005 - 06.2015
  • Assisted in daily hotel operations, ensuring smooth front desk and housekeeping functions.
  • Managed guest inquiries and complaints, fostering positive customer experiences.
  • Coordinated with maintenance to ensure facility upkeep and safety compliance.
  • Monitored inventory levels of supplies, ensuring timely replenishment for uninterrupted operations.
  • Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.

Education

High School Diploma -

Beaver Area High School
Beaver, PA

Skills

  • Guest relations
  • Greeting guests with compassion and understanding
  • Efficient Multitasking
  • Decision-making
  • Attention to detail

Timeline

Customer Service Representative

The Connection
05.2015 - 2016

Breakfast Attendant

Holiday Inn Hotel
2022 - 02.2025

Front Desk Clerk

Holiday Inn Express Hotel
2015 - 2020

Hotel Manager

Comfort Inn & Suites
2005 - 06.2015

High School Diploma -

Beaver Area High School