Molly Swan
Beaverton
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Dedicated to ensuring satisfaction and a memorable experience for every patron.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2023 - 11.2025
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Prepared high-quality beverages according to standardized recipes to ensure customer satisfaction.
- Delivered exceptional customer service by actively listening to customer preferences and providing tailored recommendations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Resolved customer complaints promptly and professionally, enhancing overall customer experience.
FOH Team Member
Paris Baguette
05.2023 - 09.2023
- Managed inventory by restocking items and monitoring shelf life for freshness.
- Maintained cleanliness of dining area, contributing to a welcoming environment.
- Resolved customer complaints promptly, ensuring customer retention and loyalty.
- Established welcoming atmosphere by greeting each guest warmly.
Cashier
Ross Dress for Less
07.2022 - 10.2022
- Processed customer transactions swiftly and accurately at point of sale.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Handled customer returns and exchanges professionally to maintain goodwill.
Education
High School Diploma -
Southridge
Beaverton, OR06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Adaptive and creative
Timeline
Barista
Starbucks
10.2023 - 11.2025
FOH Team Member
Paris Baguette
05.2023 - 09.2023
Cashier
Ross Dress for Less
07.2022 - 10.2022
High School Diploma -
Southridge