Molly Tello
Santa Rosa,CA
Summary
Results-driven Processing Supervisor known for high productivity and efficient task completion. Possess in-depth knowledge in process optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and effective team management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Processing Supervisor
Cresco Labs, Floracal Farms
01.2022 - Current
- Maintained lead duties.
- Acquired access to Metrc, a cannabis compliance tracking system used for regulating cannabis in California.
- Solely responsible for all Metrc movements in the processing department.
- Responsible for tracking batches through processing, from post-harvest until ready to turn them over to the distribution department.
- I reviewed the processing department's data in Excel daily.
- Investigated discrepancies between actual versus expected results, based on analysis of data.
- Helped maintain the processing schedule overview used by all departments.
- Created a daily schedule for the machine team, as well as our third-party processing team.
- Ensured accurate and timely completion of all processing tasks.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Assessed employee productivity levels and provided feedback to maximize their potential.
- Conducted regular training sessions for new and existing employees on processing protocols.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Collaborated with upper-level management in developing short-term and long-term plans for optimizing operational effectiveness.
Processing Lead
Cresco Labs, Floracal Farms
06.2021 - 01.2022
- QC finished product & weighing it out
- Ensured there was enough product to keep the room working at a steady pace
- Accounting for raw materials, byproducts, and finished products
- Filling out appropriate paperwork such as daily processing records
- Data entry
- Able to open or close and run room by myself when needed
- Identifying potential problems such as mold, discoloration, light burn, different colored buds
- Receiving and returning materials to inventory as well as verifying weights
- Adjusting for potential problems and maintaining a good environment for the product
- (dehumidifiers, how finished pounds are stored, QC alerts, communicating with other departments)
Processing Agent
Cresco Labs, Floracal Farms
11.2020 - 05.2021
- Processed product as directed by supervisors
- Successfully met quotas
Budtender, Store Closer
Alternatives Health Collective
08.2020 - 11.2020
- Making sure the floor is stocked with current and new inventory.
- Effectively learned two new point of sale systems.
- Working as dispatcher for delivery orders, which are taken over the phone and online
- Easily familiarizing myself with new products.
- Working with shared registers
- Checking registers during store hours, making sure all tills have adequate change
- Stay after closing hours to close down registers, count all tills, and perform cash drops
- Managed and diffused challenging interactions with customers.
Receptionist, Budtender, Marketing
Organicann
02.2020 - 08.2020
- Front desk duties, greeting and checking in clients, screen phone calls, direct calls to appropriate people, write down organized and in-depth phone message
- Paperwork filing on computer and with physical records
- Opening and closing my register
- Restocking the floor, making sure budtenders had everything they needed
- Receiving and checking new inventory orders, organizing the new products, making sure they got on the floor in a timely manner
- Made new product tags using Adobe Illustrator & updated TV Menus in a timely fashion when floor ran out/added products
Receptionist
Dr. Hulter’s Office
09.2017 - 11.2017
- Receive phone calls and make appointments
- Create an organized and welcoming environment to receive and greet guests
- Made sure patients filled out forms correctly
- Counting register till at beginning and end of shift
- Inventory
- Accounts receivable
- Daily & monthly cost reports and account reconciliation
- Calendar management with local business partners
- Phone billing & invoicing
- Incoming & outgoing mail
- Created flyers for specials
- Cost reduction with both consumables & supplies
- Reformat intake forms & patient literature regarding medical cannabis
- Diffuse difficult customers & work independently to resolve customer issues
Education
GED -
Santa Rosa Junior College
Santa Rosa, CASkills
- Positive, professional, courteous attitude
- Good inventory maintenance
- Flexible Work Style
- Time management
- Process documentation and mapping
- Health and safety compliance
- Performance monitoring
- Incidents management
- Workforce training
- Cross-functional collaboration
- Delegation skills
- Goal setting
- Analytical thinking
- Equipment operation
- Personnel management
- Quality assurance controls
- Safety program enforcement
- Management information systems
- Work area inspection
- Decision-making
- Self motivation
- Written communication
- Interpersonal communication
- Production management
- Reliability
- Problem-solving abilities
- Conflict resolution
Certification
- CPR certified
Timeline
Processing Supervisor
Cresco Labs, Floracal Farms
01.2022 - Current
Processing Lead
Cresco Labs, Floracal Farms
06.2021 - 01.2022
Processing Agent
Cresco Labs, Floracal Farms
11.2020 - 05.2021
Budtender, Store Closer
Alternatives Health Collective
08.2020 - 11.2020
Receptionist, Budtender, Marketing
Organicann
02.2020 - 08.2020
Receptionist
Dr. Hulter’s Office
09.2017 - 11.2017
GED -
Santa Rosa Junior College
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