Summary
Overview
Work History
Education
Skills
Certification
Groups
Timeline
Generic

Molly Tolich

Kennewick,WA

Summary

Washington State Licensed Pharmacy Technician with over 20 years of extensive experience in the pharmacy sector, dedicated to delivering exceptional customer service and compassionate care for patients and their families. Expertise includes patient medication management, in-house billing, prescription processing, data entry, and effective insurance communication. Proven ability to train new employees while demonstrating outstanding organizational skills, time management, and multitasking capabilities in a fast-paced environment. Committed to ensuring efficient pharmacy operations and maintaining strict compliance with industry regulations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Washington State Licensed Pharmacy Technician

Rx Pharmacy
07.2015 - 04.2025
  • Licensed Pharmacy Technician in Washington State.
  • Experienced in overseeing accounts payable and receivable through QuickBooks Online.
  • Contacted insurance companies to resolve issues with rejected claims, including medication prior authorization.
  • Assisted patients in reducing medication costs using manufacturer savings cards and free trial offers.
  • Trained new employees effectively.
  • Supported Pharmacist with prescription processing, medication counting, and bottle labeling.
  • Ordered medication from wholesaler, organized shelves, and processed returns to reduce inventory costs.
  • Ensured timely delivery of medications to both hospital and home settings.

Washington State Licensed Pharmacy Technician

Walgreens Pharmacy
12.2009 - 07.2015
  • Facilitated effective communication by addressing concerns from callers.
  • Inventoried medication to ensure accurate record-keeping.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Washington State Licensed Pharmacy Technician

Prescription Pharmacy
02.2006 - 12.2009
  • Licensed Pharmacy Technician in Washington State.
  • Experienced in overseeing accounts payable and receivable through QuickBooks Online.
  • Contacted insurance companies to resolve issues with rejected claims, including medication prior authorization.
  • Assisted patients in reducing medication costs using manufacturer savings cards and free trial offers.
  • Trained new employees effectively.
  • Supported Pharmacist with prescription processing, medication counting, and bottle labeling.
  • Ordered medication from wholesaler, organized shelves, and processed returns to reduce inventory costs.
  • Ensured timely delivery of medications to both hospital and home settings.

Education

Licensed Pharmacy Technician - Pharmacy Technician

On The Job With PharmD Preceptor
Richland, WA

Skills

  • Money management
  • Telephone
  • Time management
  • Computer skills
  • Cash register
  • Organizational skills
  • Accounts receivable/payable
  • Customer service
  • Ordering/receiving
  • Microsoft Office
  • Pharmacy technician experience
  • Typing
  • Delivery driver experience
  • Data entry
  • QuickBooks
  • Medical terminology

Certification

  • Driver's License, 01/01/85, 01/01/3
  • Washington State Licensed Pharmacy Technician, 08/01/2007 - 01/01/2027
  • Nationally Certified Pharmacy Technician License (PTCB), 12/02/2010 - 04/22:2024
  • MTM Certified
  • Compounding Certified

Groups

  • National Association of Boards of Pharmacy (NABP), 08/01/09, Present, The National Association of Boards of Pharmacy(NABP) is the independent, international, and impartial association that assists its member boards and jurisdictions in developing, implementing, and enforcing uniform standards for the purpose of protecting the public health.
  • Pharmacy Technician Certification Board, 08/01/09, Present, PTCB, the organization that administers the Pharmacy Technician Certification Exam (PTCE) and grants certification as a Certified Pharmacy Technician(CPhT). PTCB is the leading certification body for pharmacy technicians in the United States.

Timeline

Washington State Licensed Pharmacy Technician

Rx Pharmacy
07.2015 - 04.2025

Washington State Licensed Pharmacy Technician

Walgreens Pharmacy
12.2009 - 07.2015

Washington State Licensed Pharmacy Technician

Prescription Pharmacy
02.2006 - 12.2009

Licensed Pharmacy Technician - Pharmacy Technician

On The Job With PharmD Preceptor

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Molly Tolich