Molly Toungett
Auburn
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to thrive in high-pressure environments while maintaining attention to detail and effective time management. A collaborative team player committed to enhancing guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Front of House Employee
The Signature Lodge
06.2025 - 12.2025
- Provided excellent customer service by greeting guests and ensuring their needs were met promptly.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Facilitated smooth check-in and check-out processes, enhancing guest satisfaction and retention.
- Monitored dining area cleanliness, ensuring a welcoming atmosphere for all patrons.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
- Maintained inventory of supplies, ensuring adequate stock for daily operations.
- Assisted with patient room turnover, ensuring timely availability of clean rooms for new admissions or transfers.
Student Worker
Auburn Research & Technology
08.2024 - 05.2025
- Supported event coordination by preparing materials and setting up spaces for meetings and presentations.
- Organized office supplies and resources, contributing to an efficient working environment for the team.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
House Cleaner
Spotless LLC.
01.2024 - 05.2025
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Maintained clean and comfortable environments in commercial buildings.
Education
Bachelor of Science - Wildlife Enterprise Management
Auburn University
Auburn, Alabama, AL05-2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Attention to detail
- Time management
Timeline
Front of House Employee
The Signature Lodge
06.2025 - 12.2025
Student Worker
Auburn Research & Technology
08.2024 - 05.2025
House Cleaner
Spotless LLC.
01.2024 - 05.2025
Bachelor of Science - Wildlife Enterprise Management
Auburn University