Molly Wadsworth
Yantis
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Experienced with office administration and clerical tasks. Utilizes strong organizational skills to manage records and documentation. Knowledge of data entry systems and office software applications.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Supervisor/kitchen worker
Dallas Life Foundation
Dallas, TX
01.2020
- Detail-oriented supervisor with experience overseeing meal preparation for 200+ people daily, inventory management, and data entry at Dallas Life Foundation. Skilled in assembly line production, secretarial duties, payroll processing, and shipping/receiving logistics. Recognized for reliability, organizational skills, and ability to manage multiple responsibilities in fast-paced environments.
- Ensured all food was prepared and ready to serve at least 200 people daily by 4:30pm, maintaining strict timelines
- Oversaw kitchen operations until 9pm, ensuring tasks were completed correctly and facility was secured
- Inspected and stocked inventory upon receiving orders twice a week, optimizing kitchen readiness
- Input inventory data into computer filing system, maintaining accurate and up-to-date records
- Authorized to work in the US for any employer
Assembly Line Production Worker
Taylor Farms
Dallas, TX
10.2019 - 02.2020
- Assembled salads, wraps, and sandwiches for Starbucks department, consistently meeting nightly production targets
- Recognized by general manager for strong performance and considered for Quality Assurance role after 90-day probation
- Maintained high standards of quality and efficiency on the assembly line, contributing to team productivity
- Assembly line worker and secretary duties/filing shipping and receiving logs
Marvel Communications/Everhardt Tiger Antennas
Fort Worth, TX
02.2009 - 02.2012
- Performed secretarial duties in the main office, supporting daily administrative operations
- Input paychecks onto company payroll using Excel, ensuring accurate and timely processing
- Handled shipping and receiving logs and receipts for warehouse dock, maintaining organized records
- Filed 5 years' worth of paperwork, improving document accessibility and compliance
- Assisted on assembly line manufacturing antennas for CB radios during downtime, supporting production goals
Education
High school or equivalent -
Lawrence .D.Bell high school
Hurst, TX05-2009
Associates - Business Admin
University of Phoenix
05-2026
Skills
- Customer Support
- Chat & Email Communication
- Conflict Resolution
- Problem Solving
- Active Listening
- Time Management
- Data Entry
- Microsoft Office
- Remote Communication
- Multitasking
- Professional Phone Etiquette
- Team Collaboration
Accomplishments
I have my Customer Service Certification license that is good for a lifetime, OSHA certified as well.
Certification
- Certified Standalone Customer Service Specialist (CSS)
- ETA International | Lifetime Certification | 2025
- Certified in customer communication, support operations, and customer satisfaction strategies
- Skilled in resolving customer concerns while maintaining professionalism and positive brand representation
- Strong written communication and active listening abilities ideal for remote and chat-based support roles
- Comfortable working independently, multitasking, and adapting quickly in digital work environments
Timeline
Supervisor/kitchen worker
Dallas Life Foundation
01.2020
Assembly Line Production Worker
Taylor Farms
10.2019 - 02.2020
Marvel Communications/Everhardt Tiger Antennas
02.2009 - 02.2012
Associates - Business Admin
University of Phoenix
High school or equivalent -
Lawrence .D.Bell high school