Molly Wilson
Polar Crush Softball
BOSTON,MA
4
years of professional experience
Dynamic individual with hands-on experience in sports operations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for fast learning, adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Host/Server
2 Months- Welcomed guests quickly and supported seating flow for smooth front-of-house operations.
- Worked with servers and kitchen staff to support accurate, timely order delivery.
- Trained new team members on host stand steps, table rotation, and guest service standards.
- Resolved reservation and seating concerns promptly to support positive guest experiences.
- Monitored dining room readiness and adjusted table assignments to support service efficiency.
Server
6 Months- Delivered attentive tableside service, ensuring accurate orders and timely course coordination.
- Processed orders through POS system with accuracy and efficient payment handling.
- Coordinated with kitchen staff to resolve order changes and maintain service flow.
- Managed multiple tables simultaneously while preserving service quality and guest satisfaction.
- Addressed guest concerns promptly, resolving issues with professionalism and composure.
Assistant Softball Coach
1 Year 3 Months- Helped organize drill plans to strengthen team strategy, positioning, and situational awareness.
- Reviewed player performance and gave corrective feedback to improve mechanics and consistency.
- Assisted head coach with lineup changes, practice setup, and in-game communication.
- Guided players through skill development, confidence building, and role-specific duties.
Camp Counselor
2 Months- Supervised campers during daily activities, maintaining safe, a structured environment.
- Supervised campers during daily activities, maintaining safe, structured environment.
- Monitored participant behavior, resolving conflicts and reinforcing rules consistently.
- Communicated camp updates to parents and staff with clear, professional detail.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Softball Operations
2 Years 8 Months- Operated efficiently in busy settings.
- Assist with planning and executing softball training programs, clinics, and recruiting events
- Support daily facility operations, scheduling, and communication with families and athletes
- Collaborate with staff and coaches to improve program efficiency and athlete experience
Education
Bachelor of Science - Marketing, Sports Administration Minor
- Dean's List
- Honor Roll
- 3.9 GPA
- NCAA Softball Player
Skills
Fast Learner
Problem-solving
Reliable and responsible
Customer service
Event operations support
Athlete coaching
Organizational coordination
Strong leadership
Sports operations knowledge
Teamwork and collaboration
Adaptable and flexible
Timeline
Host/Server
Molinaris
09.2026 - CurrentRead More
Camp Counselor
Griswold Rec Center
06.2026 - 08.2026Read More
Server
Prime 82 Steak House
05.2026 - CurrentRead More
Assistant Softball Coach
Polar Crush Softball
08.2025 - CurrentRead More
Softball Operations
Planet Fastpitch
01.2023 - 09.2025Read More
University of Massachusetts, Boston
Bachelor of Science from Marketing, Sports Administration Minor
Read More