Molly Wofford
Taylorsville,NC
Summary
Versatile and dedicated professional with experience, excelling in customer service excellence and animal care. Demonstrated expertise in cash management and behavior analysis, significantly enhancing customer satisfaction and operational efficiency. Proven ability to adapt and thrive in dynamic environments, leveraging strong conflict resolution and retail merchandising skills to drive success.
Overview
4
4
years of professional experience
Work History
Cashier
Speedway/7Eleven
Hickory, NC
04.2024 - 12.2024
- Collected payments and provided accurate change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped with purchases and signed customers up for rewards program.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Animal Care Specialist
Recherche Kennels
Statesville, NC
11.2023 - 04.2024
- Provided food and water for all animals, ensuring that they had adequate nutrition.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Administered medications and treatments as prescribed by veterinarians.
- Set boundaries through disciplinary teaching and treat training.
- Monitored the health of all animals on a regular basis, reporting any changes to the veterinarian.
Sales Associate
The Natural Dog
Hickory, NC
10.2022 - 11.2023
- Conducted research on animal nutrition, food safety, and dietary requirements.
- Participated in research projects related to genetics or animal nutrition.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Advised customers on appropriate animal nutrition plans based on their individual needs.
Frozen and Dairy Associate
Walmart
Conover, NC
01.2021 - 07.2021
- Ensured that all products in the dairy section were properly labeled with accurate pricing information.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Checked expiration dates on products regularly to ensure freshness.
Education
High School Diploma -
Newton-Conover High School
Newton05-2022
Some College (No Degree) - Zoology
Western New Mexico University
Silver City, NMSkills
- Cash management
- Inventory restocking
- Retail merchandising
- Point of sale proficiency
- Conflict resolution
- Customer service excellence
- Upselling techniques
- Animal care
- Animal nutrition
- Behavior analysis
- Pet handling
- Patience and tolerance
- Vaccine administration
Affiliations
- Dog training
- Pet Handling
Languages
Spanish
Limited
References
References available upon request.
Timeline
Cashier
Speedway/7Eleven
04.2024 - 12.2024
Animal Care Specialist
Recherche Kennels
11.2023 - 04.2024
Sales Associate
The Natural Dog
10.2022 - 11.2023
Frozen and Dairy Associate
Walmart
01.2021 - 07.2021
High School Diploma -
Newton-Conover High School
Some College (No Degree) - Zoology
Western New Mexico University
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