Molly Gagnon
Project Manager
Greensboro,NC
Summary
Seasoned IT Project Manager adept at overseeing complex, high-value technical projects seeking to leverage expertise as a [Job Title] at [Company]. Applies both a creative and analytical approach, honed over 6+ years, towards project planning, resource management, and risk mitigation. Well-versed in building positive relationships with internal and external stakeholders across various departmental functions.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
IT Project Manager
LabCorp
Greensboro, NC
01.2021 - Current
- Led development and implementation of technical upgrades and new software by coordinating with Labcorp developers, medical practices, EMR vendors, and national insurance payers — yielding 200+ activations since 2021
- Managed scope, facilitate project communications, report on progress, identify risks, and build and monitor schedules to influence positive outcomes for key stakeholders across large portfolio of projects
- Achieved project objectives by supporting and holding teams accountable for their commitments, removing roadblocks to their work and reinforcing technical standards
- Maintained compliance with regulatory parameters in complex projects without sacrificing build quality
Marketing Project Manager
Guilford College
Greensboro, NC
10.2019 - 01.2021
- Designed and executed marketing project plans that advanced profile of Guilford College with primary focus on student recruitment resulting in increases of 351% in unique website visits, 183% in Twitter engagement, and 278% in LinkedIn engagement
- Coordinated with cross-functional project stakeholders to develop schedules, establish milestones, and coordinate project deliverable delivery
- Managed Guilford College's Marketing Department Internship Program to engage students and prepare them for careers in marketing and communications
- Generated reports detailing campaign performance, customer engagement and engagement trends
Marketing Project Coordinator
Pace Communications Inc.
Greensboro, NC
11.2018 - 10.2019
- Supervised multiple projects from project start through delivery by prioritizing needs, defining deadlines, delegating assignments, and reporting on risks and accomplishments for agency's digital, social media, and content marketing initiatives
- Actively communicated with key internal and external stakeholders to keep them informed on project activities and results and to encourage discussion, decision making and conflict resolution
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events
- Maintained documentation, detailing assignments, in-progress work and completed project milestones
Assistant Project Manager
National Geographic Channel
Washington, DC
10.2017 - 11.2018
- Managed schedules and adjusted project plans to account for dynamic targets, staffing changes, and changes in technical specifications for 300+ hours of content simultaneously with 40+ global vendors
- Spearheaded content production, schedule management, and workflow development, alongside creative team, for launch of National Geographic Kids YouTube channel with more than 360K subscribers
- Verified quality of deliverables and conformance to technical specifications before submitting to internal clients
- Monitored, tracked, collected data, and reported on metrics to document project progress, fulfill project requirements, and establish traceability for appropriate stakeholders
Project Coordinator, Programming & Production
National Geographic Channel
Washington, DC
05.2016 - 10.2017
- Identified opportunities, assisted with implementing departmental workflow improvements, and guided staff to enhance performance and exceed customer expectations
- Served as system administrator & key liaison in organizing training of 100+ employees during conversion and enhancement of company systems and databases
- Tracked expenses and oversaw departmental budget of $100,000+ in partnership with Senior Vice President of Production Management
- Supported Project Managers with entering data for project milestones, editing contract attachments, and tracking schedule changes
- Established rapport and engaged with stakeholders to build lasting professional relationships
Education
MBA - Strategy & Leadership Concentration
Wake Forest University
Winston-salem, NC 08.2020 - 12.2022
Bachelor of Arts - Public Relations
Pennsylvania State University
University Park, PA 08.2012 - 05.2016
Skills
Project planning and development
Business process improvements
Software Development Lifecycle
Functional & Business Requirements
Project Management
Strategic planning
Risk mitigation planning
Waterfall methodology
Planning and Coordination
Teamwork and Collaboration
Self-Motivated
Interpersonal Communication
Critical Thinking
Excellent Communication
Analytical and Critical Thinking
Schedule Management
Certification
PMP - Project Management Professional
Timeline
PMP - Project Management Professional
02-2023
IT Project Manager
LabCorp
01.2021 - Current
MBA - Strategy & Leadership Concentration
Wake Forest University
08.2020 - 12.2022
Marketing Project Manager
Guilford College
10.2019 - 01.2021
Marketing Project Coordinator
Pace Communications Inc.
11.2018 - 10.2019
Assistant Project Manager
National Geographic Channel
10.2017 - 11.2018
Project Coordinator, Programming & Production
National Geographic Channel
05.2016 - 10.2017
Bachelor of Arts - Public Relations
Pennsylvania State University
08.2012 - 05.2016