Molly E. Smith
Leland ,NC
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Skilled in using innovative teaching methods to motivate and inspire students to reach their full potential. Possesses excellent communication and interpersonal skills and committed to creating a safe and supportive learning environment. Driven individual with a passion for helping others. Possesses excellent communication and problem-solving skills with a commitment to providing the highest level of care to those in need. Skilled in conflict resolution, risk assessment, and crisis intervention. Dedicated mental health professional well-versed in providing compassionate, patient-centered care for adults, children and families. Skilled in creating individualized treatment plans that address mental health and emotional needs. Possesses strong verbal and written communication skills, as well as a keen ability to form meaningful relationships with clients.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
16
16
years of professional experience
Work History
Team Member
Chick-fil-A
Prosperity, NC
09.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
Mental Health Coach
Plexus Worldwide
Pima, AZ
07.2020 - Current
- Developed individualized nutrition plans based on client's health goals and preferences.
- Assessed clients' current diet and lifestyle habits to identify areas for improvement.
- Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
- Created educational materials including handouts, recipes, menus and blogs to support clients in their journey towards better health.
- Conducted weekly one-on-one sessions with clients to review progress against established goals.
- Encouraged clients to establish realistic short-term and long-term goals related to nutrition and lifestyle changes.
- Offered ongoing motivation and accountability for behavior change through positive reinforcement techniques.
- Explained how different foods affect energy levels, moods and overall health outcomes.
- Researched new trends in nutrition science in order to stay up-to-date on best practices in the field.
- Improved general health of clients by sharing nutrition information and fitness tips.
- Gathered health data from clients using self-assessment tools.
- Presented public talks to promote specific topics and work of organization.
- Collaborated with health specialists and civic groups to determine community health needs and availability of services.
Teacher Assistant
United Methodist Temple
Shady Spring, WV
11.2022 - 10.2023
- Assisted teachers with special needs children, learning and classroom activities, while encouraging student participation
- Liaised with other staff members to ensure a safe learning environment
- Taught lessons to educate students on biblical principles, art and writing by following standard professional practices
- Created a positive learning environment by demonstrating enthusiasm for teaching students
- Developed and maintained consistent, positive relationships with children
- Served as mentor and role model for learners by demonstrating appropriate behavior
- Tracked student attendance and reported absences and tardiness
- Explained and enforced classroom rules to create safe and disciplined learning environment
- Utilized various teaching techniques such as lectures, demonstrations, discussions, and hands-on activities
- Communicated regularly with parents regarding student progress, behavior issues, or academic concerns
Office Assistant
Beckley Orthotics and Prosthetics
Beckley, WV
09.2013 - 06.2014
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed daily office operations and maintained a clean and efficient workspace.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Delivered messages and ran errands.
Bible and Music Teacher
Sophia Daycare and Christian Academy
Sophia, WV
08.2009 - 01.2011
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Supervised students throughout day, both in classroom and outside during breaks.
Manager; Unit Training Coordinator
Chick-Fil-A
Mt. Hope, WV
06.2008 - 08.2009
Education
HIGH SCHOOL DIPLOMA -
Greater Beckley Christian School
Prosperity, WV05.2007
Bachelor of Arts - Psychology & EARLY CHILDHOOD EDUCATION (AECE)
Concord University
Athens, WVBachelor of Arts - EARLY CHILDHOOD EDUCATION (AECE) And Psychology
Liberty University
Lynchburg, VASkills
- Student And Faculty Communication
- Behavior Management
- Lesson Planning
- Policy Collaboration
- Safety And Supervision
- Special Education
- Early Childhood Education
- Social Media Knowledge
- Front Office Management
- Microsoft Office
- Patient Charting
- Compensation And Benefits
- Organizing And Categorizing
- Filing
- Client Needs Assessment
- Addiction Counseling
- Mental Health Support
- Dietary Needs
- Psychology
- Health And Wellness Management
- Critical Thinking
- Holistic Nutrition
- Member Retention
- Advertising Strategy
- Online Marketing
- Coaching
- Scheduling
- File Maintenance
- Clerical Support
- Call handling
- Customer Service
- Invoice Processing
- Mail handling
- Social media knowledge
- Audience Engagement
- Marketing initiatives
- Social Media Strategy
- Lifestyle trends knowledge
- Video Editing
- Influencer culture
- Event Promotion
- Written and verbal communication
- Community Management
- Performance reporting
- Product Launch Support
- Social Media Marketing
- Brand Awareness
- Bulletin Preparation
References
- Amy Brush, Chick-Fil-A, Former Manager, Friend, Former Coworker, (304) 237-0503, Amy.L.Brush@irs.gov
- Renee Williams, United Methodist Temple, Director, Boss, (304) 731-6292, rwilliams@umtemple.com
- Abby Justice, Faith Community Church, Childrens Pastor, Friend, (304) 626-0154, ajustice@fccwv.org
Timeline
Team Member
Chick-fil-A
09.2024 - Current
Teacher Assistant
United Methodist Temple
11.2022 - 10.2023
Mental Health Coach
Plexus Worldwide
07.2020 - Current
Office Assistant
Beckley Orthotics and Prosthetics
09.2013 - 06.2014
Bible and Music Teacher
Sophia Daycare and Christian Academy
08.2009 - 01.2011
Manager; Unit Training Coordinator
Chick-Fil-A
06.2008 - 08.2009
HIGH SCHOOL DIPLOMA -
Greater Beckley Christian School
Bachelor of Arts - Psychology & EARLY CHILDHOOD EDUCATION (AECE)
Concord University
Bachelor of Arts - EARLY CHILDHOOD EDUCATION (AECE) And Psychology
Liberty University