Mollyrose McCarthy

• Managed a camp village with a minimum of thirty-five and maximum of fifty campers at a time
• Facilitated engaging activities that promoted the values of the YMCA
• Cultivated conflict resolution and de-escalation skills under stressful situations
• Maintained a professional, organized, and safe environment for camp staff
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.

• Established effective communication between case worker and foster child(ren)
• Provided therapeutic practices under “Emotional Liaison” title
• Attended monthly foster care review meetings with Healing Homes case managers, Department of Children and Welfare worker, birth/ foster families, and other associated parties
• Advocated for trauma-informed care on behalf of foster children to Healing Homes supervisor and families
• Observed case management practices in a trauma-informed organization
• Participated with case managers in home visits with children

• Recruit potential students to schedule tours of Springfield College via phone
• Provide resources for potential students with questions about Springfield College
• Maintain a helpful and positive attitude when speaking to potential students

• Facilitate planning meetings with students to discuss potential Y Club programs and events

• Design social media posts to advertise Y club and office events

• Create online forms for students to sign up for conferences and volunteer opportunities • Schedule collaboration opportunities with campus organizations to hold campus-wide events • Attend Y club meetings and programs

• Observe Executive Board meetings and provide feedback for members

• Organize Y club/office online materials via Google Drive

• Enter and maintain data used to track family progress on established goals

• Assist in the completion of the Re-Housing Plan and all other required documents.

Develop, implement, and review goals that address the needs identified to maximize self-sufficiency

• Obtain housing resources and develop collaborative relationships with landlords; ensuring successful placement

• Developed the 2021 Power of Language terms calendar schedule for the Diversity, Inclusion and Global Networking Marketing Team (DIGMD)

• Attended virtual national conferences centered around philanthropic fundraising

• Attended webinars that discussed diverse topics of Equity including intersectionality in health care and How to be an Anti-Racist Ally with Ibram X. Kendi

• Created YUSA anti-racist assets using the Canva program

• Navigated the YMCA Link site to broadcast Power of Language terms to national YMCA employees

• Fostered networking etiquette skills while engaging in one-on-one meetings with DIG team members

• Facilitated “Understanding Autism: I am not your Puzzle Piece” webinar

• Scheduled Zoom appointments with new Pioneer Valley donors to learn why they joined and how they would like to be involved with the organization
• Collected data and statistics from the U.S. Department of Justice report on the Springfield Police Department for the Springfield virtual police reform town halls
• Aided in developing social media campaigns for police reform in Springfield
• Documented various community actions through livestreaming and photographing events
• Organized and delivered school supply bags for children of refugees from Guatemala around Springfield
• Collaborated with other non-profit organizations in a series of phone banking events, speaking to Springfield residents about their voting plans leading up to the election
• Recruited PVP members to participate in a socially distant action event by phone
• Attended police reform committee meetings

• Provided excellent customer service in all interactions with park guests

• Demonstrated time management abilities in a fast-paced environment

• Maintained a positive attitude when guests rejected survey requests