Momina Tanveer
East Meadow
Summary
Dedicated and customer-focused professional with diverse experience in retail, food service, healthcare, and administrative sectors. Expertise in cash handling, customer service, sales support, product recommendations, and upselling fosters strong customer relationships and enhances overall satisfaction. Proven ability to thrive in fast-paced environments while efficiently resolving customer concerns and creating positive shopping experiences. Committed to contributing to a retail team by delivering exceptional service and driving sales goals through strong communication, attention to detail, multitasking, and teamwork skills.
Overview
5
5
years of professional experience
Work History
Care Giver (Self employed)
Bukhari Family
East Meadow, NY
04.2024 - Current
- Assisting an elderly person, with knee injury, Gall bladder removed, high blood sugar - family friend
- Assisting with daily living activities such as dressing, grooming, and toileting
- Developed and maintaining positive relationships with the patient and her family
- Helping the patient with mobility issues move around safely
- Assisting with mobility and exercises, including helping patients move in and out of beds or chairs
- Preparing meals according to dietary needs and assisting with feeding when necessary
- Performing light housekeeping duties, such as cleaning, laundry, and organizing the living space
- Providing companionship and emotional support to the lady, promoting mental and emotional well-being
- Accompanying patient to medical appointments and Grocery shopping
- Provide medication reminders to take her medications according to prescribed schedules
Medical Biller
Deer Park Chiro and PT
Deer Park, NY
06.2025 - 02.2026
- Review and verify patient insurance coverage and benefits before appointments
- Reviewed patient records to verify eligibility and coverage details.
- Collect and enter patient demographic and insurance information accurately into billing software
- Generate and submit electronic and paper claims to insurance companies, Medicare, and Medicaid
- Ensure accuracy and completeness of billing codes (CPT, ICD-10, HCPCS) before submission
- Follow up on unpaid, denied, or rejected claims to ensure prompt reimbursement
- Correct and resubmit claims with necessary adjustments or supporting documentation
- Post insurance and patient payments to accounts accurately
- Process refunds, adjustments, and write-offs as needed
- Prepare and mail patient statements and invoices for outstanding balances
- Contact patients to discuss and collect outstanding balances or set up payment plans
- Communicate with insurance companies to resolve claim issues and discrepancies
- Verify pre-authorizations, referrals, and eligibility for procedures
- Maintain confidentiality of patient financial and medical information (HIPAA compliance)
- Work closely with medical codes to ensure accurate code assignment
- Reconcile billing and payment reports
- Maintain and update patient billing records and documentation
- Prepare reports on billing activity, accounts receivable, and collections
- Stay current with insurance regulations, payer requirements, and coding changes
- Collaborate with healthcare providers and administrative staff to resolve billing discrepancies
- Assist with audits, compliance reviews, and recordkeeping as required
- Processed insurance claims accurately to ensure timely reimbursements.
Cashier
Dunkin' Donuts
Farmingdale, NY
12.2024 - 06.2025
- Processed customer transactions with accuracy and efficiency using point-of-sale systems.
- Managed cash register, ensuring balanced drawers at the end of each shift.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted in training new cashiers on procedures and best practices for customer interactions.
- Monitored inventory levels and communicated needs to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Dollar Tree
East Meadow, NY
01.2023 - 05.2024
- Implemented upselling techniques to increase average transaction values during peak hours.
- Collaborated with team members to streamline service processes during busy periods.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Receptionist/Medical Assistant
All Med Urgent Care
Hicksville, NY
12.2021 - 09.2022
- Greeted incoming visitors and customers professionally
- Coordinated communication between medical staff and patients, enhancing service delivery.
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Responded to inquiries from callers seeking information
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Supported office efficiency by performing clerical tasks - data entry, photocopying, scanning, and faxing documents
- Maintained confidentiality of information regarding clients and company
- Assisted with planning office events and meetings for smooth execution
- Maintained visitor log for entering and leaving facility for security purposes
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Cashier & Team Lead
Taco Bell
Hicksville, NY
01.2021 - 12.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
- Assisted customers by answering questions
- Communicated with customers and team members to solve problems
- Processed both cash and card purchases and returns
- Trained, mentored, and developed new cashiers with positive and encouraging techniques
- Maintained a clean checkout area
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting
- Restocked and organized merchandise in front lanes
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring
- Contributed to a positive work environment by proactively addressing conflicts among team members
Education
Bachelor of Science - Pre Med
Farmingdale State College
Farmingdale, NY06.2027
Basic Life Support (CPR & AED) Program -
American Heart Association
NY08.2025
CNA - Certified - undefined
LIEOC
Farmingdale, NY11.2025
Associate of Arts - Liberal Arts & Sciences
Nassau Community College
Garden City, NY06.2024
High School Diploma - undefined
Hicksville High School
Hicksville, NY06.2020
Skills
- Computer proficient
- Multitasking
- Excellent communication
- Patient care & support
- Ability to work as team & Independently
- Experienced in Administrative and clerical tasks
- Problem solving & Customer Service
- Administrative & Clerical Expertise
- Customer Service Excellence
- Multi lingual – Fluent in Urdu, Punjabi & English
- Time Management & multi-tasking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Medical Biller
Deer Park Chiro and PT
06.2025 - 02.2026
Cashier
Dunkin' Donuts
12.2024 - 06.2025
Care Giver (Self employed)
Bukhari Family
04.2024 - Current
Cashier
Dollar Tree
01.2023 - 05.2024
Receptionist/Medical Assistant
All Med Urgent Care
12.2021 - 09.2022
Cashier & Team Lead
Taco Bell
01.2021 - 12.2021
CNA - Certified - undefined
LIEOC
Associate of Arts - Liberal Arts & Sciences
Nassau Community College
High School Diploma - undefined
Hicksville High School
Bachelor of Science - Pre Med
Farmingdale State College
Basic Life Support (CPR & AED) Program -
American Heart Association