No Degree - Nursing
Community College Of Philadelphia
09.2023 - Current
Momodu D Gray Jr
DSP
1320 Foulkrod St ,PA
Timeline
Uber Driver
Uber
07.2022 - 02.2023
DSP (Direct Support Professional)
SPIN (Special People In The Northeast)
07.2022 - Current
Customer Service Representative
Target
04.2022 - 06.2024
High School Diploma -
Esther B Davis High School
09.2006 - 07.2016
Work History
Customer Service Representative
Target
Philadelphia, Pennsylvania
04.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Uber Driver
Uber
Philadelphia, PA
07.2022 - 02.2023
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
DSP (Direct Support Professional)
SPIN (Special People In The Northeast)
Philadelphia, PA
07.2022 - Current
- Maintained a clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were always maintained.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Education
No Degree - Nursing
Community College Of Philadelphia
Philadelphia, PA 09.2023 - Current
High School Diploma -
Esther B Davis High School
Monrovia, Liberia 09.2006 - 07.2016
Skills
- Passenger Assistance
- Airline Policies Knowledge
- Strong multitasking
- Customer Service
- Computer efficiency
- Boarding process efficiency
- Microsoft Office
- Ticketing System Knowledge
- Baggage handling understanding
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursWork from home optionCareer advancementWork-life balanceHealthcare benefitsPaid time offCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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