Moné Brown
Hampton Inn By Hilton
Yuba City,CA
Overview
Results-driven professional dedicated to delivering exceptional support tailored to customer needs. Expertise in managing concerns and resolving conflicts effectively, ensuring maximum customer satisfaction. Strong background in customer relations complemented by experience as an Admin/Payroll Clerk, demonstrating a proven ability to maintain accurate employee records and handle confidential information with integrity. Proficient in Microsoft Excel and adept at reviewing data to guarantee payroll accuracy, combined with excellent communication and interpersonal skills that emphasize attention to detail and multitasking capabilities.
23+
years of professional experience
Work History
02.2025 - Current1 Year 5 Months
Front Desk Agent
Hampton Inn By Hilton | Yuba City, CA
- Managed guest check-in and check-out processes to ensure seamless arrivals and departures.
- Resolved guest inquiries and concerns promptly, enhancing overall customer satisfaction.
- Coordinated room assignments and special requests to optimize occupancy rates.
- Maintained accurate records of guest information and transactions using hotel management systems.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
03.2011 - 07.202413 Years 4 Months
Admin/Payroll Clerk
Horizon Air | Portland, Oregon
- Managed confidential information discreetly, respecting privacy policies.
- Provided administrative support to management staff, demonstrating excellent communication and interpersonal skills.
- Successfully managed office supplies and inventory, utilizing organizational skills.
- Verified accuracy of timesheets and other pay related documents prior to processing payroll.
- Maintained employee records, including new hires, terminations and changes in status according to payroll policies.
- Resolved discrepancies between time sheets and wages paid with employees and supervisors.
10.2003 - 03.20117 Years 5 Months
Receiving Clerk
Foodmaxx | Yuba City, Ca
- Maintained a clean and organized receiving area while adhering to safety regulations.
- Operated various types of warehouse equipment such as forklifts, pallet jacks and hand trucks safely and effectively.
- Demonstrated excellent communication skills when interacting with suppliers, vendors, customers and other internal personnel.
Education
High School Diploma
Yuba Oaks Academy | Marysville, Ca | 06-2001
Yuba Oaks Academy - Marysville, Ca
06-2001
Skills
Timeline
Front Desk Agent
Hampton Inn By Hilton
02.2025 - CurrentRead more
Admin/Payroll Clerk
Horizon Air
03.2011 - 07.2024Read more
Receiving Clerk
Foodmaxx
10.2003 - 03.2011Read more
Yuba Oaks Academy - High School Diploma,
Read more