Mona Behringer
Indianapolis,IN
Summary
Energetic Hospitality Manager with 30+ years of experience offering quality events services. Team leader focused on coaching staff and solving problems involving efficiency, inventory and customer satisfaction. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
37
37
years of professional experience
Work History
Managing Director/Owner
OTG Advisors/Mona Behringer Inc
01.2010 - Current
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Established strong relationships with industry partners, leading to exclusive deals and offers for clients.
- Generated travel-related reports for clients to facilitate decision-making.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed a team of catering professionals, ensuring timely delivery of high-quality services.
- Developed creative themes for events and created related activities to engage attendees.
- Coordinated florists, photographers, and musicians for events.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
Catering Sales Manager
Bon Appetit
06.1987 - 05.2021
- Collaborated with culinary team to develop innovative menus tailored to specific client needs and preferences.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed strong relationships with clients, vendors, and team members to ensure successful event outcomes.
- Cultivated a positive work environment that motivated employees to achieve their personal best while maintaining high levels of job satisfaction.
- Demonstrated refined interpersonal skills when dealing with diverse clientele, fostering long-term relationships built on trust and mutual respect.
- Negotiated prices, terms of sales and service agreements.
Education
Associate of Arts - Travel And Tourism
Los Angeles Travel Academy
Los Angeles, United StatesAccounting And Business Management
Eastern Illinois University
Charleston, ILSkills
- Department Oversight
- Adaptability and Flexibility
- Interpersonal Communication
- ServSafe Food Manager
- Time Management
- Self Motivation
- Teamwork and Collaboration
- Event Planning
Timeline
Managing Director/Owner
OTG Advisors/Mona Behringer Inc
01.2010 - Current
Catering Sales Manager
Bon Appetit
06.1987 - 05.2021
Associate of Arts - Travel And Tourism
Los Angeles Travel Academy
Accounting And Business Management
Eastern Illinois University