Teacher Asst
Delta County School District
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Mona Clarkson
Cashier, Customer Service, Admin Asst
Delta,CO
Work History
Caregiver
Comfort Keepers
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Lead Cashier
Tractor Supply Company
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
Lead Cashier
Ace Barnes Hardware
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led cashiers and associates in providing thoughtful customer service.
- Maintained stock to meet expected customer demand.
Shelter Monitor
Salvation Army
- Encouraged resident accountability and self-sufficiency through consistent enforcement of rules, expectations, and consequences for noncompliance.
- Promoted a positive and respectful atmosphere in the shelter by modeling appropriate behavior and treating residents with dignity.
- Ensured an orderly living environment by conducting room checks, resolving conflicts, and addressing maintenance issues promptly.
- Maintained accurate records of resident progress and incidents, ensuring timely communication with appropriate staff members.
- Supported the efficient operation of the shelter by managing daily intake processes, including registration, orientation, and bed assignments.
- Improved shelter cleanliness by supervising chores performed by residents on a rotating schedule according to established guidelines.
- Provided crisis intervention services when necessary, deescalating situations calmly and effectively.
- Managed emergencies efficiently by adhering to established protocols while remaining calm under pressure.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Medical Administrative Secretary
University of Michigan Hospitals
- Prepared comprehensive medical reports by compiling relevant data from multiple sources including lab results, imaging studies and clinical notes.
- Organized diagnostic test results for easy access by healthcare providers during patient consultations or rounds.
- Contributed to smooth daily clinic operations by managing telephone lines, directing calls appropriately and taking detailed messages when needed.
- Developed rapport with patients through compassionate communication and attention to their individual needs.
- Managed sensitive patient data securely, maintaining strict compliance with HIPAA regulations.
- Processed prescription refill requests efficiently, verifying accuracy of information before forwarding to the appropriate physician for approval.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Pharmacy Technician
Henry Ford Hospital
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
High School Diploma - College Prep
Troy High
Troy, MILiberal Arts -
Washtenaw Community College
Ann Arbor, MIAffiliations
Salvation Army
Interfaith Hospitality Network
Stephen Ministry
Habitat for Humanity
Ann Arbor Shelter Association
Staples Family Homeless Sheiter
Timeline
Teacher Asst
Delta County School District
Caregiver
Comfort Keepers
Lead Cashier
Tractor Supply Company
Lead Cashier
Ace Barnes Hardware
Shelter Monitor
Salvation Army
Medical Administrative Secretary
University of Michigan Hospitals
Pharmacy Technician
Henry Ford Hospital
High School Diploma - College Prep
Troy High
Liberal Arts -
Washtenaw Community College