Mona He
Omaha,NE
Summary
I'm a dedicated nursing student currently working in the high-energy environment of the ER at Nebraska Methodist Hospital. Currently PRN at the hospital, I'm looking for a second job with a change of scenery and a chance to connect with people in a different way, I'm excited to apply for a barista/server position. With a strong background in serving, food preparation, and baking, I bring a passion for crafting delightful experiences for customers. I thrive in fast-paced settings, love working with my hands, and am eager to bring a friendly, personal touch to your coffee shop.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Room Patient Care Technician
Methodist Healthcare
Omaha, NE
05.2024 - Current
- Maintained accurate documentation of all activities related to patient care services.
- Provided emotional support to family members during times of distress or crisis situations.
- Monitored vital signs and administered medications under the direction of a Registered Nurse or Physician.
- Collected samples from patients for laboratory testing according to established protocols.
- Greeted visitors and answered phone calls in a courteous manner while responding to inquiries regarding patient care services.
- Communicated effectively with interdisciplinary team members regarding changes in patient conditions.
- Assisted with procedures performed by physicians or nurses in the Emergency Room setting.
CNA
Nebraska Medicine
Omaha , NE
12.2022 - 05.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Reported changes in patient conditions to registered nurse or physician.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
Server
The Stokin Goat
Omaha , 68124
09.2022 - 02.2023
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
Froster/Baker
Nothing Bundt Cakes
Springfield , MO
09.2021 - 05.2022
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Operated ovens and other equipment to bake products according to established recipes.
- Kept records of daily production numbers for each type of item produced.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Followed food safety guidelines while preparing all food items.
Education
Bachelor of Science - Nursing
Nebraska Methodist College of Nursing And Allied Health
Omaha, NESkills
- Cash Handling
- Food Preparation
- POS Systems
- Safe Food Handling Practices
- Professional Demeanor
- Team Player
- Friendly and outgoing
Affiliations
Currently training for a 10k
Knitting
Baking (for fun)
Animal Lover
Outdoor Enthusiast
Accomplishments
- Nebraska Methodist College Dean's List 2023 and 2024
Certification
- CPR/BLS certified
Timeline
Emergency Room Patient Care Technician
Methodist Healthcare
05.2024 - Current
CNA
Nebraska Medicine
12.2022 - 05.2024
Server
The Stokin Goat
09.2022 - 02.2023
Froster/Baker
Nothing Bundt Cakes
09.2021 - 05.2022
Bachelor of Science - Nursing
Nebraska Methodist College of Nursing And Allied Health
- CPR/BLS certified
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