Monae Brodie
Dayton,USA
Summary
Motivated and customer-focused professional with experience in sales, retail, logistics, customer service, cash handling, and administrative support. Strong communication, organization, and problem-solving skills with the ability to work efficiently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
HR Assistant
Macy’s
Dayton, OH
02.2026 - Current
- Coordinated onboarding processes for new hires, enhancing compliance with company policies and facilitating a smooth transition.
- Guided new hires through orientation and onboarding, clarifying documentation requirements to ensure understanding of HR processes.
- Supported recruitment by screening resumes and scheduling interviews, contributing to a streamlined hiring process.
- Maintained employee records using HR management software for accuracy.
- Supported performance review processes by collecting feedback from supervisors.
- Organized training sessions and workshops to enhance employee skills and knowledge.
Sales Representative
Spectrum
Dayton, OH
05.2025 - 10.2025
- Established strong customer relationships through effective communication and personalized sales approaches.
- Engaged customers to understand their needs and recommend suitable services.
- Assisted customers with inquiries and tailored service recommendations to meet their specific needs.
- Promoted and sold products and services, resulting in increased customer satisfaction and loyalty.
Logistics Account Executive
Total Quality Logistics (TQL)
Springboro, OH
06.2024 - 10.2024
- Managed customer accounts while coordinating freight logistics to ensure timely delivery.
- Built strong relationships with clients and carriers to enhance collaboration.
- Coordinated scheduling and communication for effective problem resolution.
Shoe Sales Associate
Macy's
Miamisburg, OH
11.2023 - 06.2024
- Supported daily store operations by coordinating administrative tasks and enhancing overall efficiency.
- Managed customer inquiries and organized records to streamline information access.
- Processed transactions efficiently at the cash register using point-of-sale systems.
- Guided customers in selecting footwear that aligns with their style and comfort preferences.
- Provided administrative support and assisted with daily store operations.
- Assisted with scheduling, communication, and office tasks in a fast-paced environment.
Customer Service Associate
Lowe's Home Improvement
Dayton, OH
09.2022 - 05.2023
- Assisted customers with purchases and product questions.
- Operated cash registers, ensuring accurate cash transactions and efficient checkout process.
- Maintained clean, organized work areas to enhance customer experience and support team efficiency.
Cashier
Ross Dress for Less
Fairborn, OH
07.2022 - 09.2022
- Processed customer transactions with a focus on speed and accuracy to enhance overall service quality.
- Processed cash and card transactions at checkout.
- Delivered customer support in a friendly manner at the service desk.
Cashier
Panera Bread
Dayton, OH
03.2022 - 05.2022
- Took customer orders and processed payments accurately, ensuring customer satisfaction.
- Handled cash transactions and balanced registers to maintain financial accuracy.
- Collaborated with team members to achieve project goals.
Package Handler
FedEx Ground
Vandalia, OH
11.2021 - 01.2022
- Loaded and unloaded packages to ensure timely processing in warehouse.
- Maintained efficiency and safety standards to support smooth operations.
- Contributed to operations in a fast-paced warehouse environment.
Cashier
Kroger
Dayton, OH
08.2021 - 11.2021
- Processed customer transactions with efficiency and attention to detail.
- Ensured positive customer experiences through attentive service.
- Ensured cash handling accuracy to maintain financial integrity.
Online Grocery Pickup Associate
Walmart
Dayton, OH
06.2020 - 01.2021
- Prepared online grocery orders for timely customer pickup.
- Organized and staged customer orders for efficient retrieval.
- Provided support to customers during grocery pickup service.
Education
High School Diploma -
Thurgood Marshall High School
Dayton, OHSome College (No Degree) - Nursing
Sinclair Community College
Dayton, OHSkills
- Recruitment support
- Candidate Screening
- Onboarding coordination
- HR management software
- Administrative Support
- Administrative skills
- Organization
- Time management
- Attention to detail
- Communication skills
- Conflict resolution
- Team collaboration
- Problem solving
- Training facilitation
- Customer Service
- Sales
- Administrative skills
Timeline
HR Assistant
Macy’s
02.2026 - Current
Sales Representative
Spectrum
05.2025 - 10.2025
Logistics Account Executive
Total Quality Logistics (TQL)
06.2024 - 10.2024
Shoe Sales Associate
Macy's
11.2023 - 06.2024
Customer Service Associate
Lowe's Home Improvement
09.2022 - 05.2023
Cashier
Ross Dress for Less
07.2022 - 09.2022
Cashier
Panera Bread
03.2022 - 05.2022
Package Handler
FedEx Ground
11.2021 - 01.2022
Cashier
Kroger
08.2021 - 11.2021
Online Grocery Pickup Associate
Walmart
06.2020 - 01.2021
High School Diploma -
Thurgood Marshall High School
Some College (No Degree) - Nursing
Sinclair Community College