Ivan Gonzalez-Razo
Park City
Summary
Results-driven Human Resources professional with experience supporting full-cycle HR operations, including onboarding, employee relations, and HR systems management. Proven ability to support a workforce of 700+ employees with a focus on HR operations, employee support, and compliance. Skilled in ADP, ClearCompany, Tyler Enterprise, and Laserfiche, with strengths in employee engagement, event coordination, and cross-department collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Assistant
Park City Municipal Corporation
03.2021 - Current
- Coordinate full-cycle onboarding and offboarding processes, including I-9 verification and employee documentation
- Maintain strict confidentiality of sensitive employee data and HR records, ensuring compliance with policies and standards
- Support payroll operations by reviewing timekeeping, processing pay adjustments, and resolving payroll-related discrepancies
- Serve as a primary point of contact for employees, providing support on HR processes, inquiries, and translation services
- Manage HR operations to support onboarding, employee records, and organizational processes
- Provide annual onboarding for a workforce of 300+ employees, including full-time, seasonal, and part-time staff
- Coordinate and execute annual employee events and engagement initiatives for 100+ employees across the organization
- Managed HR program and event budgets of $20,000+ annually, driving the successful execution of employee engagement events across the organization
- Administer employee badge/FOB access, including issuing credentials and updating access for new hires and terminations
- Process Personnel Action Forms (PAFs), employee changes, and employment verifications in a timely and accurate manner
- Manage HR administrative functions, including purchase orders, invoicing, and P-card transactions
- Maintain internal HR systems and employee communications
Sales Associate
Whole Foods Market Inc
02.2019 - 03.2021
- Enhanced customer satisfaction through personalized service and product recommendations.
- Trained new team members on product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
E-Commerce Specialist
Nexus It Consultants
04.2014 - 01.2019
- Developed and optimized product listings to enhance visibility and increase conversion rates.
- Analyzed customer behavior data to inform marketing strategies and improve user experience.
- Coordinated with vendors to manage inventory levels and ensure timely order fulfillment.
- Identified and resolved technical issues affecting website performance, ensuring seamless user experience for customers browsing and making purchases.
Education
Bachelor of Science - Criminal Justice
Utah Valley University
Orem, UT06-2028
Skills
- Employee Relations & Customer Service
- Onboarding & Offboarding
- HR Operations & Compliance
- Payroll Support
- Employee Records Management
- Recruitment Support
- Employee Engagement & Event Coordination
- HR Systems: ADP, ClearCompany, Tyler Enterprise, Laserfiche
- Invoice Processing, Purchase Orders & P-Card Management
- Communication, Problem Solving & Team Collaboration
Certification
Human Resources Management - University of Utah
June 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Assistant
Park City Municipal Corporation
03.2021 - Current
Sales Associate
Whole Foods Market Inc
02.2019 - 03.2021
E-Commerce Specialist
Nexus It Consultants
04.2014 - 01.2019
Bachelor of Science - Criminal Justice
Utah Valley University