Joquasia Moore
Gastonia,NC
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Primary Health Choice
Gastonia, NC
03.2025 - Current
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff in implementing comprehensive care plans for patients.
- Monitored vital signs and reported changes to healthcare team promptly.
- Trained new nursing assistants on operational procedures and patient handling techniques.
- Developed strong rapport with patients, enhancing their overall experience and well-being.
- Streamlined documentation processes, improving accuracy and efficiency of patient records.
CNA - Certified Nursing Assistant
Touch Point Home Care
Gastonia, NC
02.2014 - Current
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
Pharmacy Clerk
Pharmacy @321
Gastonia, NC
05.2018 - 10.2023
- Processed prescription orders efficiently, ensuring accuracy and compliance with pharmacy regulations.
- Assisted customers with medication inquiries, providing exceptional service and support.
- Maintained inventory levels by monitoring stock and placing timely reorders to prevent shortages.
- Organized and labeled medication shelves for easy access and improved workflow efficiency.
- Trained new staff on pharmacy protocols, enhancing team performance and service quality.
- Implemented system improvements that streamlined order processing and reduced wait times for customers.
- Collaborated with pharmacists to verify prescriptions, ensuring patient safety and adherence to guidelines.
- Developed training materials for ongoing staff education, promoting knowledge retention and operational excellence.
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
Education
High school diploma - undefined
Gastonia, NC05.2010
Skills
- Memory Care
- Meal Preparation
- Hospice Care
- Hospital Experience
- Microsoft Word
- Nursing
- Alzheimer's Care
- Dementia Care
- Vital Signs
- Tube Feeding
- Caregiving
- Laundry
- Laboratory Experience
- EMR Systems
- Home Care
- Catheter Care
- Experience Administering Injections
- Phlebotomy
- Patient Care
- Critical Care Experience
Certification
- CNA
- State Tested Nursing Assistant
- CPR Certification
Timeline
CNA
Primary Health Choice
03.2025 - Current
Pharmacy Clerk
Pharmacy @321
05.2018 - 10.2023
CNA - Certified Nursing Assistant
Touch Point Home Care
02.2014 - Current