Monali King
Keene,NH
Summary
Experienced with managing program operations and delivering impactful results. Utilizes strong project management and leadership skills to drive success. Track record of effective communication and resource optimization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Drug and Alcohol Program Director
Ruck-Up Inc
Keene, New Hampshire
07.2024 - Current
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Monitored program performance to identify areas for improvement.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Licensed Alcohol and Drug Counselor
Anew Behavioral Health
Keene, NH
04.2025 - 03.2026
- Facilitated individual and group counseling sessions to support recovery and personal growth.
- Developed and implemented personalized treatment plans based on client assessments and progress evaluations.
- Conducted comprehensive assessments to identify clients' needs and establish appropriate intervention strategies.
- Provided crisis intervention and conflict resolution to ensure safety and stability for clients in distress.
- Collaborated with multidisciplinary teams to enhance treatment efficacy and coordinate care resources effectively.
- Managed caseloads efficiently while maintaining high-quality care standards for each client throughout their recovery journey.
- Supported clients in building coping skills essential for long-term recovery success through individual counseling sessions focused on goal-setting and personal growth.
- Evaluated client progress regularly, adjusting treatment plans as needed to promote long-term success in sobriety.
- Developed strong rapport with clients by demonstrating empathy, active listening skills, and a non-judgmental approach during counseling sessions.
- Advocated for clients within the healthcare system by coordinating care with medical professionals and ensuring access to appropriate resources.
IDCMP Counselor
Chrysalis Recovery Center
Concord, New Hampshire
08.2022 - 06.2024
- Provides 1:1 counseling to clients struggling with substance abuse who are mandated for DUI offense
- Provides 1:1 counseling to clients who are struggling with substance abuse
Emergency Room Certified Recovery Support Worker Director
Turning Point
Brattleboro, Vermont
01.2022 - 08.2022
- Offer support to those with substance abuse disorder while at the emergency room
- Provide guidance in what community resource would be best fitted for them
- Offer support with aftercare
- Training staff and handling administrative duties
Office Coordinator Clinical Lead
Path IHC
Keene, New Hampshire
07.2021 - 12.2021
- Help get the start up office running in the NH location
- Triaged incoming clients for multiple locations Offer support with aftercare
- Supervised multiple staff in three locations
- Help create policy and procedures for direct client care while working with a vast team in multiple states
Street Outreach Case Manager
Families in Transition
Manchester, New Hampshire
11.2019 - 10.2020
- Street Outreach Advocate
- Transitional Living Program Case Manager
- Recovery Support Staff
Program Director Veteran’s Outreach
Ruck-Up Inc
Keene, New Hampshire
03.2019 - 10.2019
- Case management includes intake, follow-up, appropriate discharge
- Maintains accurate documentation of cases, client files, case and progress notes
- Tracking budgeting, working with appropriate resources, tracking client outcomes
- Ran weekly meetings for case presentation
- Fundraising
Child and Elderly Caregiver
Private
New Hampshire
01.2016 - 01.2019
Professional Baker
Private
New Hampshire
01.2012 - 01.2016
Education
B.S - Forensic Psychology
Southern New Hampshire University
Manchester, New Hampshire01-2022
A.S - Baking and Pastry Arts
Johnson and Wales University
Providence, Rhode Island01-2014
Certification
- Licensed Drug and Alcohol Counselor-2023
Timeline
Licensed Alcohol and Drug Counselor
Anew Behavioral Health
04.2025 - 03.2026
Drug and Alcohol Program Director
Ruck-Up Inc
07.2024 - Current
IDCMP Counselor
Chrysalis Recovery Center
08.2022 - 06.2024
Emergency Room Certified Recovery Support Worker Director
Turning Point
01.2022 - 08.2022
Office Coordinator Clinical Lead
Path IHC
07.2021 - 12.2021
Street Outreach Case Manager
Families in Transition
11.2019 - 10.2020
Program Director Veteran’s Outreach
Ruck-Up Inc
03.2019 - 10.2019
Child and Elderly Caregiver
Private
01.2016 - 01.2019
Professional Baker
Private
01.2012 - 01.2016
A.S - Baking and Pastry Arts
Johnson and Wales University
B.S - Forensic Psychology
Southern New Hampshire University