Monalika Ranjan

Working on snowball report which shows changes in ARR over time based on combination of Asset data which shows ARR values and opportunity data which explains the changes.

Utilizing my SOQL, SQL, EXCEL and POWER BI skills to optimize and correct data from salesforce.

Working on asset reload which is responsible to modify/ load the asset entities into Salesforce.

Heading India data team for data visualization and enhancing current process.

Documenting processes for smooth training. And training resources to expand India Data team.

Enhancing snowball report for better reporting by using analytical skills.

Worked on IQVIA CRM MI (Mobile Intelligence), OM (Organization Manager) and OCE (Orchestrated Customer Engagement). Handled multiple clients across the globe. Integrated OneKey Database and ETL tools for internal job handling.

Developed reports in accordance of client requirement which further helped in data analytics using SQL, Excel and Tableau.

Analyzed client data and integrated into system using ETL tool (KOMODO), processed logic to provide accurate information to our business partners.

Resolved escalated issues using SOQL on salesforce based CRM and handled administration and configuration of OCE (salesforce CRM).

Trained clients to handle the business tasks smoothly.