Mona Lisa Cabral
Arrey
Summary
Results-driven business owner with expertise in client support, operational efficiency, and leadership. Proven track record in developing business plans and enhancing customer satisfaction through strategic oversight.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Caretaker
Sierra Home Health
Truth Or Consequences, NM
01.2010 - 10.2012
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, grooming, and mobility to enhance quality of life.
- Maintained clean and safe living environments by performing regular housekeeping tasks.
- Monitored client health conditions, reporting changes to healthcare professionals for timely interventions.
Office Manager
Sunloan and Tax Service
Truth Or Consequences, NM
04.2009 - 10.2012
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated scheduling and meetings, optimizing staff time and resource allocation.
- Developed and implemented office procedures to enhance productivity and reduce operational costs.
- Oversaw inventory management, maintaining supply levels for uninterrupted business operations.
- Conducted thorough assessments of loan applications, verifying documentation and financial information for accuracy.
- Oversaw handling of monetary deposits to maintain financial integrity and security.
- Managed preparation and submission of tax returns to facilitate accurate financial reporting.
Business Owner
Flor De Michoacan LLC/Tacos Y Tortas El Pecas Food Truck
Las Cruces, NM
12.2019 - 10.2025
- Designed thorough business plans to articulate operational frameworks and financial targets for sustainable growth.
- Directed daily operational activities to ensure efficiency and maintain high levels of customer satisfaction.
- Conducted market research to identify trends and target audiences effectively.
- Developed and maintained supplier relationships to enhance material quality and service delivery.
- Oversaw handling of monetary deposits to maintain financial integrity and security.
- Facilitated the documentation verification process for new hires, ensuring accuracy and adherence to regulatory requirements.
- Oversaw employee payroll processing and work schedule management.
Caretaker
Amber Care
Truth Or Consequences, NM
01.2017 - 01.2020
- Delivered compassionate care to clients, prioritizing comfort and safety during daily activities.
- Provided assistance with personal hygiene grooming and mobility to promote client well-being and independence.
- Executed regular housekeeping tasks to uphold sanitary and secure living conditions.
- Evaluated client health status and relayed significant changes to healthcare professionals to facilitate timely medical responses.
Store Manager
Verizon Go Wireless
Truth Or Consequences, NM
01.2017 - 05.2017
- Directed daily operations to optimize inventory management and enhance customer satisfaction.
- Cultivated a collaborative team environment by training and mentoring staff to enhance overall performance.
- Analyzed existing sales processes and established targeted strategies to drive improvements and lower operational costs.
- Conducted comprehensive analysis of sales data to inform strategic inventory purchases and enhance promotional initiatives.
Office Manager
Sunloan and Tax Service
Truth Or Consequences, NM
04.2013 - 01.2017
- Facilitated professional growth and teamwork by providing training and mentorship to administrative staff members.
- Optimized interdepartmental communication channels to enhance information flow and project coordination.
- Analyzed office systems through regular audits, pinpointing areas for enhancement and deploying targeted solutions.
- Implemented programs aimed at improving employee morale to cultivate a supportive work environment.
Clerk Specialist
New Mexico State Income Support Division
Truth Or Consequences, NM
10.2012 - 12.2013
- Maintained accurate case files and documentation, facilitating adherence to state compliance requirements.
- Processed applications and coordinated benefits distribution efficiently.
- Clarified eligibility requirements and program processes for clients, promoting effective navigation of available options.
Caretaker
Coordinated Home Health
Truth or Consequences, NM
01.2006 - 01.2009
- Maintained cleanliness and organization of living spaces, promoting a healthy environment.
- Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
Education
High School Diploma -
No Degree -
Skills
- Client support
- Client engagement
- Strong attention to detail
- Motivated professional
Certification
- Certified Food Manager, Flor de Michoacan LLC - [
- CPR/AED/First Aid
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Owner - Flor De Michoacan LLC/Tacos Y Tortas El Pecas Food Truck
12.2019 - 10.2025
Caretaker - Amber Care
01.2017 - 01.2020
Store Manager - Verizon Go Wireless
01.2017 - 05.2017
Office Manager - Sunloan and Tax Service
04.2013 - 01.2017
Clerk Specialist - New Mexico State Income Support Division
10.2012 - 12.2013
Caretaker - Sierra Home Health
01.2010 - 10.2012
Office Manager - Sunloan and Tax Service
04.2009 - 10.2012
Caretaker - Coordinated Home Health
01.2006 - 01.2009
Western New Mexico University - High School Diploma,
DACC - No Degree,