Monechia Lester
Warner Robins,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with experience coordinating hospital staff and departments to ensure the highest level of functionality and productivity. Adept in working and building patient records, software, and all aspects of healthcare administration in a fast-paced environment. Committed to utilizing strengths and experience working in healthcare systems to support smooth administrative processes for end users.
Overview
3
3
years of professional experience
Work History
Clinical Care Delivery Consultant
Cerner Corporation
06.2021 - 08.2022
- Consult with over 10 different clients on core service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how system will be designed and tested
- Identify gaps and resolve outstanding design questions, and plan and facilitate client meetings and key events to ensure decisions are made, project progress milestones are met, and client goals are achieved
- Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation
- Test and perform client-specific configuration in client environments in accordance with client requirements
- Identify, resolve, and report solution status, risks, and issues to client and project leadership
- Provide on-site conversion troubleshooting support and issue resolution, identify inefficiencies and areas with opportunities for improvement with KPIs, and propose changes to client
- Cultivate client relationships to achieve business objectives
- Prepared & presented biweekly status reports to stakeholders, including teams, clients & executive management
- Schedule & facilitate scrum meetings, events, and decision-making processes, coordinated with various departments and internal and external stakeholders to gather feedback and direction
Academy Consultant
Cerner Corporation
02.2021 - 06.2021
- Training for Consultant position (Consulting Experience Program)
- Completed 4 months of boot camp training in preparation
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Developed strong communication and organizational skills through working on group projects
Accounting Intern
Mercer University Accounting Office
06.2019 - 08.2019
- Improved project operations by creating/organizing work release folders and change orders for projects grossing several hundreds of thousands of dollars in revenue
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Identified system errors and applied established company policies and procedures to resolve issues.
- Ran errands and provided general office support in a professional environment
Education
Master of Science - Information Technology Management
Western Governors University
Salt Lake City, UT08.2023
Bachelor of Science - Health Services Administration
Middle Georgia State University
Macon, GA05.2020
Skills
- Staff Training
- Workflow Configuration
- Solution Implementation
- Customer Experience
- Tactical Planning and Execution
- Project Management
- Testing Methods
- Experience with Millenium applications
- Microsoft Office fluent
Affiliations
Certified Pharmacy Technician (CPhT) Georgia Board of Pharmacy (PTCB), American College of Healthcare Executives
Timeline
Clinical Care Delivery Consultant
Cerner Corporation
06.2021 - 08.2022
Academy Consultant
Cerner Corporation
02.2021 - 06.2021
Accounting Intern
Mercer University Accounting Office
06.2019 - 08.2019
Master of Science - Information Technology Management
Western Governors University
Bachelor of Science - Health Services Administration
Middle Georgia State University