Moneka Griffith
Dallas,GA
Summary
Proven Retail Sales Associate at Walmart, adept in customer service and problem-solving, enhanced shopping experiences through exceptional service and product knowledge. Demonstrated reliability in managing tasks and collaborating with teams to exceed sales goals. Skilled in conflict resolution and customer engagement, contributing to a positive and efficient store environment.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Walmart
11.2007 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Kendrick High
Columbus, GA06-1992
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Flexible schedule
- Product knowledge
- Professional appearance
- Stocking and receiving
- Phone etiquette
- Conflict resolution
- Customer needs assessment
- Policy and procedure adherence
- Stock replenishment
- Display setup
- Product recommendations
- Independent judgement
- Order processing
- Complaint management
- Truck unloading
- Friendly and outgoing
- Calm demeanor
- Backroom organization
- Honest and dependable
- Reliable and responsible
- Attention to detail
- Organization
- Strong communication and interpersonal skills
- Positive customer engagement
- Excellent written and verbal communication
Timeline
Retail Sales Associate
Walmart
11.2007 - Current
High School Diploma -
Kendrick High
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