Moneke Howard

• Handled all paperwork accurately for invoicing, tracking, and reporting purposes to streamline record-keeping processes.
• Streamlined delivery routes by utilizing GPS and route planning software, reducing fuel consumption and improving efficiency.
• Ensured timely deliveries by maintaining open communication with dispatchers, customers, and management.
• Collaborated with team members to resolve logistical challenges promptly, ensuring smooth operations across the organization.
• Adhered to all local traffic laws and company policies while navigating various driving conditions safely.
• Utilized mobile devices and applications for real-time updates on deliveries status changes or additional requests from customers or dispatchers.
• Increased customer satisfaction through prompt and courteous service, addressing any concerns or issues immediately.
• Organized cargo efficiently within the delivery vehicle, allowing for quicker order fulfillment upon arrival at each destination.
• Loaded and unloaded delivery vehicles securely, minimizing potential damage to goods during transport.
• Managed time effectively by prioritizing tasks based on urgency, distance, and order requirements for optimal route planning.
• Conducted thorough vehicle inspections before and after each shift to ensure proper maintenance and safety compliance.
• Demonstrated strong problem-solving skills by quickly adapting to unexpected road closures or delays due to weather conditions or accidents.
• Delivered packages to customer doorsteps and business offices.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Kept detailed mileage and fuel reports to track overall fuel costs.

August 1999 - 2013

Cost confirmation specialist -

.Confirmed transportation of the product from the distribution centers to the concepts. .Confirmed prompt delivery.

.Reported damaged products.

.Confirmed cost of products.

.Facilitated communication between distribution centers and the concepts.

.Ran reports and printed them.

.Helped develop processes and procedures to improve work flow and efficiency.

.Implemented ideas that changed the programming of the JD Edwards system which made it more user friendly.

Trained new employees.

2013 - 2022

Accounts Payable Research Cleark

.Responsible for paying the carriers for logistic services.

.Calculated discounts, late fees, lumper charges, fuel surcharges, mileage and freight charges.

.Researched and verified the validity of charges.

.Communicated with accounts receivable managers for the carriers.

.Made sure payments were made within the proper time span allotted.

.Ran daily reports and filed them.

.Made payments to contracted deliverers.

• Developed expertise in specialized software tools for enhanced data processing and analysis capabilities.
• Implemented quality control measures to prevent errors and maintain consistency across multiple data sets.
• Participated actively in team meetings, offering thoughtful input on project direction and methodology adjustments.
• Maintained strict confidentiality when handling sensitive information, upholding ethical standards at all times within the workplace environment.
• Managed deadlines effectively, ensuring timely completion of all assigned tasks and research projects.
• Assumed responsibility for training new hires on internal protocols, systems usage, and research best practices.
• Showcased strong written communication skills through well-crafted emails, memos, and progress updates.
• Provided administrative support to senior researchers, enabling them to focus on critical aspects of their work without distraction.
• Input data into spreadsheets and databases.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.