Scott Clough
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Physically fit.
Motivated.
Overview
34
34
years of professional experience
Work History
Contract Delivery Driver
DoorDash
2018.08 - Current
- Adhered to all local traffic laws and company policies while navigating various driving conditions safely.
- Upheld company image through professional appearance, courteous demeanor, and maintaining a clean and organized vehicle at all times.
- Utilized mobile devices and applications for real-time updates on deliveries status changes or additional requests from customers or dispatchers.
- Loaded and unloaded delivery vehicles securely, minimizing potential damage to goods during transport.
- Assisted in training new drivers on company policies, procedures, and route planning strategies to ensure their success within the organization.
- Maintained positive relationships with regular clients through reliability in meeting deadlines consistently over time.
- Demonstrated strong problem-solving skills by quickly adapting to unexpected road closures or delays due to weather conditions or accidents.
- Provided exceptional customer service by greeting clients professionally during pick-up and drop-off times.
Owner/Operator
Pampered Pets Mobile Pet Services
2018.06 - 2021.06
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Real Estate Agent
Keller Williams Drive
2017.06 - 2019.06
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Delivery Driver
Petals & Company
2016.10 - 2016.12
- Holiday help
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
OTR Truck Driver
Norton Transportation
2016.04 - 2016.07
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Owner took the truck off the road. It was old and needed too many repairs.
Owner Operator OTR Truck Driver
A&S Kinard
2015.09 - 2016.04
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Brokered Loads
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Dockworker/CDL City Driver/Line Haul Driver
USF Holland - Division Of YRC Worldwide
1999.06 - 2015.09
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Streamlined loading and unloading processes for faster turnaround times on shipments.
- Supported warehouse operations by performing routine maintenance tasks such as sweeping floors or keeping dock areas free from debris.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
- Reduced workplace accidents by implementing proper lifting techniques and adherence to safety guidelines.
- Inspected cargo for signs of damage or loss and recorded discrepancies to bill of ladings.
- Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
- Contributed to a positive company image by maintaining professionalism and courtesy when interacting with drivers or other external parties during loading or unloading of shipments.
- Contributed to a decrease in damaged goods through careful handling and secure packaging practices.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Drove forklifts, pallet jacks and other equipment to move materials.
OTR Team Truck Driver/OTR Truck Driver
Covenant Transport
1998.10 - 1999.06
- Excelled in navigation skills using GPS devices and paper maps as needed to ensure accurate and timely arrival at all scheduled stops.
- Ensured compliance with weight limits by properly balancing load distribution within trailers before each journey.
- Increased team efficiency by effectively coordinating driving shifts and ensuring proper communication between team members.
- Reduced fuel costs with efficient route planning and implementing eco-friendly driving techniques.
- Upheld a clean driving record through adherence to speed limits as well as state and local traffic laws at all times during transport operations.
Delivery Driver
Beason's Produce
1994.04 - 1998.09
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
United States Marine
United States Marine Corps
1990.08 - 1994.01
- Promoted a culture of safety, ensuring strict adherence to guidelines and reducing incidents during training exercises.
- Increased operational capabilities through the regular maintenance of weapons systems, and other essential equipment.
Education
High School Diploma -
Eastside High School
Taylors, SCReal Estate
Keller Williams Real Estate School
Greenville, SC04.2017
Skills
- Loading and unloading
- Excellent navigation
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- GPS and route planning
- Dependable and reliable
- Forklift Operation
- Equipment Operation
- Logistics knowledge
- Local routes understanding
- Strong Working Relationships
- Customer-Oriented
- Load Safety
- Ability to Lift 50 Pounds
- Management
- Cargo Handling
Timeline
Contract Delivery Driver
DoorDash
2018.08 - Current
Owner/Operator
Pampered Pets Mobile Pet Services
2018.06 - 2021.06
Real Estate Agent
Keller Williams Drive
2017.06 - 2019.06
Delivery Driver
Petals & Company
2016.10 - 2016.12
OTR Truck Driver
Norton Transportation
2016.04 - 2016.07
Owner Operator OTR Truck Driver
A&S Kinard
2015.09 - 2016.04
Dockworker/CDL City Driver/Line Haul Driver
USF Holland - Division Of YRC Worldwide
1999.06 - 2015.09
OTR Team Truck Driver/OTR Truck Driver
Covenant Transport
1998.10 - 1999.06
Delivery Driver
Beason's Produce
1994.04 - 1998.09
United States Marine
United States Marine Corps
1990.08 - 1994.01
High School Diploma -
Eastside High School
Real Estate
Keller Williams Real Estate School