Mo'Nesha Williams
Madison,WI
Summary
Highly-skilled phlebotomist with 4 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Relocating to Atlanta, GA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lab Assistant/Certified Phlebotomy Technician
U W Health Clinic
Madison, WI
09.2023 - Current
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Phlebotomist
Grifols Biomat
Madison, WI
05.2021 - 06.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Security Officer
Securitas Security Services USA
10.2018 - 04.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Housekeeper
The Westin Peachtree Plaza
08.2017 - 10.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service Representative
The Connection
12.2015 - 06.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Health Care Aide
Health Care Plus
11.2013 - 01.2015
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept accurate records of patients' care, condition, and progress.
Education
High School Diploma -
Guildford High School
Rockford, IL05.2012
Skills
- Secure Biohazards
- Drawing Blood
- Computer system navigation
- Able to multitask, manage stressful situations in a calmly matter
- Wonderful organizational
- Detail-oriented, Adaptive learner
- Specimen handling
Certification
- Certified Phlebotomy Technician
Timeline
Lab Assistant/Certified Phlebotomy Technician
U W Health Clinic
09.2023 - Current
Phlebotomist
Grifols Biomat
05.2021 - 06.2023
Security Officer
Securitas Security Services USA
10.2018 - 04.2021
Housekeeper
The Westin Peachtree Plaza
08.2017 - 10.2018
Customer Service Representative
The Connection
12.2015 - 06.2017
Health Care Aide
Health Care Plus
11.2013 - 01.2015
High School Diploma -
Guildford High School
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