Monessy Griffin
Horn Lake,MS
Summary
Dynamic team player with a proven track record at McAlister's, delivering exceptional customer service and resolving complaints effectively. Demonstrated strong problem-solving skills and a commitment to workplace safety while maintaining a clean and organized environment. Adaptable and collaborative, consistently enhancing team performance during peak hours.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Team Member
McAlisters
Oxford, MS
08.2025 - 04.2026
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Adapted to changing priorities, demonstrating flexibility in high-pressure situations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MS05.2025
Northwest Mississippi Community College
Senatobia, MS05.2025
Bachelor of Science - Social Work
University of Mississippi
University, MS04.2026
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Collaboration and teamwork
Cleaning
Leadership qualities
Workplace safety
Heavy lifting
Timeline
Team Member
McAlisters
08.2025 - 04.2026
High School Diploma -
Horn Lake High School
Northwest Mississippi Community College
Bachelor of Science - Social Work
University of Mississippi