Monet Williams
Washington,DC
Summary
Dynamic Crisis Counselor at Trevor Project with expertise in crisis intervention and active listening. Proven ability to de-escalate high-pressure situations while providing essential resources. Committed to promoting diversity and inclusion, leveraging strong empathy and technical skills in Microsoft Office to enhance support for marginalized communities.
Overview
8
8
years of professional experience
Work History
Crisis Counselor
Trevor Project
10.2022 - Current
- De-escalate high pressure situations with contacts suffering from immediate crisis.
- Provide resources to contacts who are seeking more localized support for long term care.
- Assess situations in various forms to provide the very best support possible for contact.
Public Works Administrative
Urban Scholars
06.2022 - 08.2022
- Assisted in the creation of a survey to determine workforce equity and inclusion for future development.
- Deliberated in 4 divisional focus groups discussing equitable action for future department progression.
- Developed more technical skills in Word, Excel, and Microsoft Teams.
Member
Mental Health Coalition
02.2021 - 12.2022
- Referred to work with a special group made up of 7 participants to critically think about the roles we're playing regarding mental health.
- Facilitated groups of approximately 15-20 students in discussion of mental health.
- Trained with Co-administers such as Anna Mercedes for facilitation of these mental health discussions.
Member
Q-Plus Advisory Board
08.2020 - 05.2022
- Represented the underserved and marginalized within the LGBTQIA+ community, voicing concerns that are generally overlooked.
- Strengthened the board's perspective by contributing clear, distinct, and unique ideals.
- Guided presentations to inform those not familiar with queer identity on the college campus.
Intern Abroad
Vibrance HAIL
02.2022 - 04.2022
- Created genuine connections with 4 of our clients who have learning disabilities.
- Expanded my non-verbal skills to communicate with those who have hearing impairments.
- Articulated questions and formulated solutions based on what was observed while working with a supervisor.
First Generation Mentor
Intercultural International Student Services
08.2019 - 01.2022
- Celebrated diversity and established programs for international students.
- Mentored approximately 90 underclassmen, making sure better choices are known to them for a better experience.
- Utilized platforms such as Canva, Instagram, Snapchat, and other forms of social media.
Health Advocate
Health Initiative
01.2018 - 01.2022
- Collaborated in a group of 9 students brainstorming on ways to promote healthier living for Saint John's residents.
- Communicated the importance of diverse inclusion involving health relations from marginalized communities.
- Mastered forms of advertising through Canva and Instagram.
Intern
Dallas Housing Authority
06.2019 - 08.2019
- Assisted with office processes - filing, printing, making phone calls.
- Familiarized myself with the city government systems of communication in service for the citizens of Dallas.
- Participated in 3 meetings to provide insights to policymakers and officials from a younger perspective.
Education
Bachelor of Arts - Philosophy, Political Science
Saint John's University
Collegeville, Minnesota05.2022
Skills
- Crisis intervention
- Active listening
- Situational assessment
- Diversity and inclusion
- Empathy
- Multicultural competence
- Charisma and determination
Activities
Spirituality and Social Justice ServOps, 03/19, Collaborative effort to assist a struggling school by providing cleaning services and heavy lifting.
Accomplishments
● 4-year Intercultural Lead Fellowship, Saint’s, Dean’s Academic Merit, Executive President
● Marie and Robert Jackson’s summer leadership Fellows Award
● John Brandl Summer Leadership Scholar Award
● Gilman Scholarship
● Marie and Robert Jackson’s summer leadership Fellows Award
● John Brandl Summer Leadership Scholar Award
● Gilman Scholarship
Timeline
Crisis Counselor
Trevor Project
10.2022 - Current
Public Works Administrative
Urban Scholars
06.2022 - 08.2022
Intern Abroad
Vibrance HAIL
02.2022 - 04.2022
Member
Mental Health Coalition
02.2021 - 12.2022
Member
Q-Plus Advisory Board
08.2020 - 05.2022
First Generation Mentor
Intercultural International Student Services
08.2019 - 01.2022
Intern
Dallas Housing Authority
06.2019 - 08.2019
Health Advocate
Health Initiative
01.2018 - 01.2022
Bachelor of Arts - Philosophy, Political Science
Saint John's University