Hi, I’m
MONICA ALLBEE
Work Preference
Summary
Detail-oriented and highly organized professional with expertise in managing multiple tasks efficiently. Proven ability to prioritize projects effectively while adapting swiftly to changing requirements. Strong interpersonal skills foster excellent relationships with colleagues, contributing to a collaborative work environment. Committed to taking on additional responsibilities to support team objectives and drive success.
Overview
14
years of professional experience
1
Certificate
Work History
Intoxalock
Customer Service Reprehensive
03.2011 - 05.2014
Job overview
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Called all over the United States to our service centers to make sure the customers made it to their scheduled appointments.
- Ran daily reports for the managers of company to show the sales that were made from the previous day.
- Answered incoming calls and transferred to the appropriate department.
Iowa Health System
Patient Account Representative
04.2010 - 02.2011
Job overview
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Refer patients to appropriate health care services or resources.
- Maintain medical records, technical library, or correspondence files.
Red Barn Management
Property manager
10.2008 - 02.2010
Job overview
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Act as liaisons between on-site managers or tenants and owners.
Kindercare Learning Center
Childcare Teacher
11.2004 - 01.2006
Job overview
- Maintain a safe play environment
- Observe and monitor children's play activities
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
Tri-City Electric
General Billing Assistant
07.2003 - 04.2004
Job overview
- Operate computers programmed with accounting software to record, store, and analyze information
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents
- Word processed corporate proposals
- Calculated employee payroll
- Calculated accounts payable and receivable
Snelling Personnel Services
Receptionist
12.2002 - 07.2003
Job overview
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- File and maintain records.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or the public
Iowa Health Systems
Medicare Clerk
02.2001 - 12.2002
Job overview
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies
- Refer patients to appropriate health care services or resources.
- Maintain medical records, technical library, or correspondence files.
Snelling Personnel Services
Receptionist
01.2000 - 02.2001
Job overview
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Education
Des Moines Area Community CollegeAnkeny, IA
GED
05.2001
University Overview
Des Moines Area Community CollegeAnkeny, IA
No Degree from General Studies
05.2001
University Overview
Skills
Positive interpersonal skills
Cross-functional teamwork
Proficient in computer applications
Customer engagement
Effective problem resolution
Experienced with Microsoft Office applications
Flexible in approach
Thorough data oversight
Adept at handling concurrent responsibilities
Proficient in handling multiple priorities
Diligent and trustworthy
Composed in high-stress situations
Strong time management abilities
Certification
Child and Adult Mandatory Abuse Certificate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
We don’t understand life any better at forty than at twenty, but by then we realize it and admit it.
Languages
English
Full Professional
Timeline
Child and Adult Mandatory Abuse Certificate
11-2024
Customer Service Reprehensive
Intoxalock
03.2011 - 05.2014
Patient Account Representative
Iowa Health System
04.2010 - 02.2011
Property manager
Red Barn Management
10.2008 - 02.2010
Childcare Teacher
Kindercare Learning Center
11.2004 - 01.2006
General Billing Assistant
Tri-City Electric
07.2003 - 04.2004
Receptionist
Snelling Personnel Services
12.2002 - 07.2003
Des Moines Area Community College
GED
05.2001
Des Moines Area Community College
No Degree from General Studies
05.2001
Medicare Clerk
Iowa Health Systems
02.2001 - 12.2002
Receptionist
Snelling Personnel Services
01.2000 - 02.2001