Monica Arnold

Answer multi-line phones and forwarded calls to proper department.

Process money orders and bill payments through Western Union.

Fax documents for customers and employees.

Ring up purchases.

Supervise the front end to make sure operation runs smoothly.

Handle lottery transactions.

Have exceptional organizational and communication skills.

Open and close back office

Answered multi-line phone and transferred to the correct department.

Used sales expertise for new members to get a membership.

processed all new member payments.

Gather information about other competitors